Glen Craig - State Farm Insurance Agent

Pam is very polite and very attentive to one's needs!
Jul 14th, 2021

Apr 20th, 2021

Aug 22nd, 2020

Any time I have a question I know someone is going to be there to answer it! Glen and his State Farm staff are amazing!
Jul 19th, 2020

I was with state farm for a couple years, went with them when I bought my house. They were good at first then I started having issues. Finally I called up to cancel my insurance and Glen answered the phone. He proceeded to tell me he doesn't care that I'm no longer going through state farm but he was busy with another customer and couldn't deal with me right now. He then asked if I was moving I told him no I still live in Maine. Once again he told me he doesn't care if I cancel.He never called back like he said and I ended up going down to the office around 30 mins before they closed (to cancel in person), I saw pam sitting in her office with no customer (I waited at the door for a couple minutes she didn't notice me so I ended up leaving. I didn't get a call until the next day but by then I had gone through the extra hassle to call state farm (the actual company) themselves. I've never been late on payments, in fact I pay everything in full when I get the bill. This was just poor customer service.
Oct 12th, 2020