KITCHEN ENCOUNTERS

Great business to deal with! Ordered countertops from here they have a great selection to choose from and are very helpful. I was uncertain on a style and color and they had me take a couple pics of my kitchen and made a suggestion on color and style and it looks amazing! Did the install my self and all pieces fit perfectly. I Will definitely use this business again in the future. Thanks again kitchen Encounters for all your help!!
Sep 4th, 2021

Similar experience as others. Waited 4 weeks to get a quote, finally called and she said oh, I was just about to call you. I need 2 more days. That was a month ago. Never heard a peep. Dawns communication is definitely lacking. She should just tell people she's too busy so they don't waste their time waiting.
Feb 26th, 2021

Waited 3 weeks for a quote on new counter and sink. finally called Dawn to see if she’d had time to work on it. I was told “oh I sent that to your email awhile ago”. I looked through all my emails and spam NOTHING. So I called and left a message, never got a call back. Decided to swing into the store to see if I could pick up the quote. Told Dawn not sure what was going on with my email but I was not getting the quote. Her response was “oh maybe i didn’t send that.she then proceeds to tell me. “ I’m working on something right now. Just as soon as I finish this I will move you to the top of the list.” Asked her if she could print it off so i could take it with me but funny, she couldn’t remember which system she had it in. Seriously!! All this was 2 weeks ago and still not a word. How you lie directly to people or not answer their calls and still stay in business is beyond me. Bye bye
Feb 14th, 2021

I worked with Dawn to completely renovate my bathroom. As it was a small space, I wanted help in making it seem larger. Dawn did a marvelous job and I was thrilled with the results. When I had a minor issue with a towel bar Dawn made sure that it was fixed at no cost to me. She stands by her work and is easy to work with. I would highly recommend her services.
Jul 22nd, 2020

Went for an estimate and after 4 weeks went back and was told, "oh, I'm working on it right now". 4 weeks later still no estimate. Meanwhile my new countertop is being installed by someone else, who gave me an estimate in 3 days.
Jun 27th, 2020