Creative Minds Preschool

My daughter had a HORRIBLE experience at Creative Minds. Instead of being caring, sympathetic  or understanding the owner Amy made me feel like my child was a bother to her because she would have to investigate the matter. I had to call her 4 times over a 3 day span before I even got a return phone call in what I and most parents would consider a urgent matter. I pulled my child out of Creative Minds and I will never have anything kind to say about it!!!!
Jul 23rd, 2018

Aug 26th, 2017

May 14th, 2017

Nov 3rd, 2016

I can't say anything negative about the care they provide to the children they are responsible for because I never had the opportunity to experience that. I called in advance and was told to come after 1:00pm for a tour. I am 8 months pregnant and a first time mom. This is all new to me. When I arrived I rang the doorbell and was greeted by a woman named Liz. She held the door open without allowing me in even after I said I was there for a tour. When I mentioned taking a tour she sighed in complete frustration that I was there. She said that she didn't have time to give me a tour because they were short staffed. She was far from accommodating. When I mentioned I was told to come after 1 she again sighed in frustration. Now keep in mind she still never invited me in. When she finally did her whole demeanor was that I had inconvenienced her to the max. She asked me to schedule a tour which I did for the following Monday at 9:30am. I still can't figure out why I scheduled that tour. I think I was just in shock with her lack of compassion and customer service. I will not be going to that appointment and I would never consider Creative Minds in the future for childcare. If that is how that employee would treat me I can't imagine how my newborn would be treated if she inconvenienced them by crying too much. The way she treated me made me feel so bad I instantly started crying when I got in my car. I am just trying to do the best that I can do for my daughter and support from places like this are crucial. The lack of support and compassion from this creative minds employee is unfortunate. I really pray they treat those children better than I was treated.
Aug 17th, 2017