Billy Wood Ford

I am utterly disgusted with the quality of the service that I received . I brought my truck in for a misfire on cylinder #4 on March 22 and after 4 weeks my truck was still not repaired. I attempted to file a complaint with the General Manager about the situation but the secretary took my complaint directly to the service department instead . So I got a phone call from the service department telling me that I could pick up my vehicle and take it elsewhere for repairs since I was attempting to file complaints against them . I payed my bill , took my truck home , and with a little assistance from google I diagnosed the problem and repair my truck on my own in under an hour .
Apr 26th, 2022

Bubba took care of us while ordering and waiting for our 2022 Big Bend Bronco. He kept us updated throughout the entire process, answered all our questions, and once it came in made that process super easy as well! Very outgoing personality and knowledgeable. Highly recommend him if your looking to buy a vehicle.
Apr 21st, 2022

Mindee was amazing to work with in fact everyone at the Billy Wood Ford place was amazing and very friendly! I'm so happy I got to work with these lovely amazing, sweet people. They helped me get into my new Mommy ride! Thanks again for eveything, if anyone is looking for a vehicle Mindee is your girl!
Apr 15th, 2022

Bubba Alwell is an all around awesome guy, musician and salesman!! In less than 18 hours of contacting Bubba, we were driving down the road in the Bronco! Billy Wood Ford is the best! You want a good deal with no hassle and great people to deal with. You call Bubba or Mindy at Billy Wood Ford in Jena, La.!!
Apr 6th, 2022

We had a great and easy experience with our salesman Bubba buying our 2021 Bronco. All the people here went above and beyond to meet our needs while buying our vehicle.
Mar 3rd, 2022