Benefit Cosmetics BrowBar - closed, relocated

Went in for a brow wax.. I was like 20 mins early but I still like to let them know I'm there just in case she can take me early...I walked up and brooke quickly turned away and walked off to put something back on the shelf so I wait.. she came back and still never said hello how can I help you nothing....I finally said hey I think I'm your 12:00 appointment she opened her drawer where he little I pad is...never once said hello or ok let me check.....her attitude was very much...your bothering me....she then finds my name and said Well just give me a second to clean upi said ok sure and walked off in the store i then decidedi dont need to be ignored and talk to like im inconvenienceing some at thier job so i left ....you can guarantee I will let the 4 people that I sent to her know how rude she has become lost business from atleast 5 people for sure today!!!!! Get some training brooke in customer service and if you don't like your job change it.
May 23rd, 2022

This location has a rep for bad customer service as other post has stated but I wanted to share my visit today. Me and my 16 year old daughter went in & immediately had 2 greet us. We kinda knew what we wanted but just wanted to look around. My daughter wondered off and someone offered to help she accepted. I had 2 offer me I kindly said no thanks bc what I wanted was only sold online. So I go to my daughter and this worker PAIGE was absolutely amazing. Tried 3-4 different products none of which my daughter was happy with so she said not to worry about it well PAIGE didnt want to give uup and she finally found what she wanted!! In the end I also bought one bc she did such a amazing job. I hope Paige see this or gets Recognition bc now days good service is so hard to find!! Thank you again Paige! We appreciate you
May 18th, 2022

After being ignored and waiting for 30 minutes I finally got acknowledged I dont care about the price if I want something Ill buy it but the customer service sucks and no one was absolutely no help at all the little help I did receive the lady wasnt knowledgeable at all about different skin tones why sell products if you dont have the knowledge they definitely need to get more workers with experience no worries though Ill never go back again to a place where my money is good but not my presence Ill pass Dillards is definitely 1000 % on their ish when it comes to anything asked or needed
May 5th, 2022

I didn't even bother buying anything because the employees are racist toward people of color. There were four employees at the resister and one near the entrance, and none of them greeted me as I walked by, even when I was within their line of sight.
Mar 10th, 2022

Feb 1st, 2022