Coyote Moon Crystals & Gifts

Thank you for your review!

Hi Crystal, thank you for your review! We are happy to hear that you enjoy coming to see us and look forward to seeing you again soon.

Dear Alpha Red,We appreciate your feedback and deeply regret any inconvenience you may have experienced during your recent visit.At our establishment, we take great pride in the quality of our products. We ensure that all our jewelry, barring novelty items like mood rings, is crafted from authentic .925 Sterling Silver. We understand that this might lead to some confusion as Sterling Silver, contrary to popular belief, can sometimes cause skin discoloration.Sterling Silver is an alloy composed of 92.5% Silver and 7.5% other metals, usually copper and nickel. The interaction of copper with the moisture, oils, and acids on your skin can produce copper salts, which may leave a green or black mark. This is a natural occurrence and not indicative of the quality of our products. For more clarity, you may research these facts online at your convenience.We acknowledge that this information might not have been communicated effectively by our associate. To rectify this, we are committed to enhancing our team's knowledge about the properties of sterling silver. Additionally, we will be posting signs and publishing a blog on our website to educate our customers.As part of our commitment to customer satisfaction, we invite you to bring the ring back to our store. We'll gladly provide a thorough cleaning and inspection service, or if you prefer, facilitate a return.As for your comment regarding the 'gimmicky' nature of our products, we would greatly appreciate further clarification. If you're referring to our holiday and regional items, these were introduced in response to requests from out-of-town visitors. If there's anything else you'd like to elaborate on, we would be more than willing to listen.Please feel free to continue this conversation via email at [email protected]. Your feedback is invaluable, and we look forward to improving your shopping experience with us.Best Regards,Coyote Moon Crystals and Gifts

Hi Monice, Thank you for the review, we are excited about the new location! It is a much bigger space so things are spread out a bit more but, we have more new and exciting items coming in the new year. Keep an eye out, you never know what you may find in the new location.

Hi Ren, thank you for your review!