Wakefield-Scearce Gallery

Dr. Owens,We were truly taken aback when we read about your unfortunate experience during your recent visit to our gallery. We want to express our heartfelt apologies for the discomfort or frustration you felt.Our holiday season decorations are meant to be enjoyed by all our cherished customers, and it's disheartening to hear that this incident marred your visit. We take pride in creating a welcoming and pleasant atmosphere for everyone who walks through our doors.Regarding the incident you described, we understand that signage can sometimes be overlooked, and we sincerely apologize for any misunderstanding. We would like to clarify that our intention is to ensure the safety and enjoyment of all our patrons, including the recommendation to follow specific routes for the best viewing experience. If the interaction you had with our staff or another customer was less than polite, we deeply regret this and want to address the situation promptly.If you happen to recall the name of the individual involved, it would be helpful for us to identify them and address this matter appropriately. We believe in fostering a friendly and respectful environment for everyone.Please reach out to us at 502-633-4382. We value your feedback and would like to discuss this further to ensure your future visits are exceptional. Once again, we extend our sincere apologies and look forward to hearing from you soon.