Randall Chewning - State Farm Insurance Agent

Never any issues with this office and all of the staff are helpful and friendly. Thank you and keep up the great work!
Mar 16th, 2024

Improperly counseled regarding coverage of HVAC unit which ended up costing me $6500 out of pocket. I then cashed out my life ins policies Nov 7th. SF proceeded to autodraft premiums for canceled policies. When I contacted Randall Chewnings office it was obviously not a great concern as I was told that the billing office & policy offices are not the same... and "a request for refund has been submitted". Weeks later I received a partial refund with note stating "remainder of funds will be refunded upon payment clearing bank." Understand this was AUTODRAFTED so there was no excuse for "clearing". 1- 1/2 weeks later I received the balance of premiums withdrawn from my bank. After numerous emails & phone calls of which Randall pawned off to others, I FINALLY received my payment for my cashed in life policy today, Jan 22nd. Lost check in mail, reissued & mailed in Dec., etc..none of which was true. I have been a customer for over 20years & never filed a claim. I was shocked to discover how poorly I was treated and how dismissive this agency was regarding situation. Direct deposit of funds should have been the response but instead I received excuse after excuse for over 2mos.
Feb 9th, 2024

People that work there are very nice.
Jan 29th, 2024

Jan 13th, 2024

Dec 18th, 2023