Fender's Wrecker Service Inc.

Feb 23rd, 2024

Do not use. Called these guys because they were close by. The woman told me she was sending someone and would be there in a few minutes. I called several times and was told they were just a few minutes away. Two hours later when I called to cancel she huffed and hung up on me. Use AJ's towing in Fort Thomas much faster and better service.
Feb 15th, 2024

Gentlemen was busy when we called but arrived in good time and got us back on the road
Jan 9th, 2024

This place is a joke! They kick you while youre down! They charged me 95$ for a tow 4 blocks away and then proceeded to charge me 25 for that same day and each additional day even though they were technically closed the first day and I couldnt get it towed out of there! Then every day after when I called to get a price, they were never in the office so they only gave me a quote. When the other tow truck showed up to get my car it was unlocked and not even parked in a parking spot. They charged me 276$ for a tow on Sunday and I got it out on Thursday morning. When I called they said 50$ of the bill was a labor fee. No labor had been done so I asked what labor and wasnt provided with an explanation. All I got was maybe they had to pick things up, but Id have to ask the driver! No parts fell off my car so thats a big NO!! I still havent received an explanation for that 50$ and fully intend on going to small claims court to get it back! Also, the man in the office when I went there to drop off the key and paperwork was very unprofessional and took his time getting off the phone to greet me then proceeded to tell me how my daughter was acting after she wrecked my car! He informed me she was laughing, which clearly upset him! Mind you shes a 17 year old child who has never been through anything like this before and was diagnosed later with a concussion!! So honestly, Im glad I taught my daughter to see the good in life! She wasnt too badly injured and was glad to be walking away, even without a vehicle! Just to recap, if I had a choice I never wouldve had them tow my vehicle in the first place! Do whats best for you and take your vehicle elsewhere!!
Dec 25th, 2023

Stuck at Krogers! Keys locked in the car! Great service from Fenders Wrecker Service! Thank you
Dec 17th, 2023