Franciscan Healthcare Center

Franciscan Healthcare Center
Yext Power Listing.

Chamber Rating

Verified Member
3.3 - (54 reviews)
27
4
2
1
20

About
Franciscan Healthcare Center

Franciscan Healthcare Center is located at 3625 Fern Valley Road in Louisville, Kentucky 40219. Franciscan Healthcare Center can be contacted via phone at (502) 964-3381 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Franciscan Healthcare Center?

A The phone number for Franciscan Healthcare Center is: (502) 964-3381.


Q Where is Franciscan Healthcare Center located?

A Franciscan Healthcare Center is located at 3625 Fern Valley Road, Louisville, KY 40219


Q What is the internet address for Franciscan Healthcare Center?

A The website (URL) for Franciscan Healthcare Center is: http://franciscanhc.com


Q How big is Franciscan Healthcare Center?

A Franciscan Healthcare Center employs approximately 20+ people.


Q How is Franciscan Healthcare Center rated?

A Franciscan Healthcare Center has a 3.3 Star Rating from 54 reviewers.

Ratings and Reviews
Franciscan Healthcare Center

Overall Rating

Overall Rating
( 54 Reviews )
27
4
2
1
20
Write a Review

April Porter on Google

image Franciscan Assisted Living had been an excellent place for my Mom. The staff is kind and very engaged. Everyone goes out of their way to make the residents happy and feel cared for. The staff knows each resident by name. Even the house keeping staff knew my Moms name and which apartment she resides in! Exceptional care and service!

Business Response on Google Mar 12th, 2024
Thank you for the great review! We love our staff and will be sure to pass along the nice compliments.

john foster on Google

image I am very excited to have my mom and dad here. After being at another facility
being here gave as a sense of home. The staffing is top rate and personal. I feel safe leaving my family here. Thank you all for this ongoing experience.

Business Response on Google Mar 7th, 2024
Thank you for the great review and entrusting us with the care of your mom and dad. We are so happy you and your parents feel safe and secure.

Lindsey Pacheco on Google

image

Business Response on Google Mar 6th, 2024
We are glad you enjoyed your experience with us, which led to this great rating. Thank you!

Paula Wathen on Google

image If I could give this absolutly disgusting place 0 stars I would. Dirty, broken down furniture, Staff is non-existent. Mada would be there all day and you never saw one person come check on her. Food is absolutely disgusting and I had to bring my mother food to eat because it was so nast. I had to choose this place because my mother needed dialysis and I swear to God, it was the worst decision I've ever made in my entire life! Didn't give my mother a bath for 3 weeks! I had to go in and demand it. Bunch of young boys for nursing assistance that have absolutely no clue on how to take care of elderly. Had a covid outbreak and never even had the decency to tell my family, had family night in everything! Well, my father ended up catching covid from visiting my mother in that nursing home and died. When I called and talked to Christie, I told her my dad caught Covid there and she said Yes, I'm not getting a lie we do have a covid outbreak here. How can you do something like that and not warn anyone? Never saw one staff member with PPE gear on whatsoever. Patients have to share bathrooms and I had to have them go in and clean up some disgusting mess a patient In the room next to my mother had left on the floor and it took them a hour to come in there and clean it. Please, if you care about your family member do not put them in this disgusting place. I wish to God someone had warned me of how bad this place was before I put my mother in there. Worse decision I have ever made in my entire life!!!!!

Business Response on Google Feb 17th, 2024
Hello, we are concerned to see this negative review, and would like to learn more about your experience. Please reach out to our Executive Director or contact our Compliance Hotline at 1-800-908-8618 (EXT 2800) or [email protected]. We hope to hear from you soon.

Leta Mattingly on Google

image My husband, James Patrick Mattingly, was a resident at Franciscan Long Term Care before he passed away Dec 1st.
It became home to him, felt safe and cared for there, thanks to all of the staff. Highly recommend Franciscan Health Care.

Business Response on Google Dec 22nd, 2023
We are so happy to hear that your husband felt safe and cared for before his passing. Thank you for the wonderful recommendation.

Load More Reviews

Overall Rating

Overall Rating
( 54 Reviews )
27
4
2
1
20

Write a Review

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