Baptist Health Corporate Office

Apr 7th, 2024

I have had the worse experience within the last 3 months. Here at Baptist Health Paducah, Ky. They ask if there is anyone a patient wants listed and we give them 2 Myself(Daughter of patient) and Her Niece(APNP). However, when I call to confirm times or dates they say they cannot give me information even after bh verbal release form has been signed. They tell me that it doesn't work for every office its all different even though all offices are apart of Baptist Health. Due to my mother's condition she is unable to drive so I have to take her to and from appointments. I check my chart often, but when they call the patient(stroke) to change and they do not remember then that leaves them responsible if they do not make it to the appointment on time. It seems like they are forcing us to get a POA and we do not mind but I am trying to make sure she makes it to every appointment. Please help! Thanks!
Nov 13th, 2023

Never answer phone. Seriously you need operators or something???
Nov 7th, 2023

VERY VERY DISAPPOINTMENT THAT YOU WON'T RESIGN WITH HUMANA. EVERYONE I'VE TALKED TO IN THE BAPTIST GROUPS SAYS "ITS A HUMANA PROBLEM". NO IT'S A BAPTIST HEALTH PROBLEM, BECAUSE YOU ALL ARE WANTING MORE MONEY THAN THEY ARE WILLING TO PAY. CUT YOUR ADMINISTRATIVE SALARIES AND ACCEPT WHAT THEY ARE OFFERING, YOU MAKE ENOUGH MONEY AS IT IS. EVERYONE OF MY MOMS DOCTORS ARE AT BHC. NOW WE HAVE TO CHANGE TO ST JOE IN LONDON BECAUSE OF YOUR GREED. SHE USES YOUR PRIMARY CARE, ONCOLOGY, NEUROLOGY, UROLOGY, ENDOCRINOLOGY. THIS IS PATHETIC. I'M TOLD ITS ONLY THE DOCTORS GROUP. DO YOU REALLY THINK THAT IF PATIENTS HAVE TO TRANSFER TO ST JOSEPH DOCTORS THAT THEY WILL WANT THEIR PATIENTS TO USE YOUR FACILITY. ALSO, PERSONALLY, IF SHE CAN'T USE YOUR DOCTORS, THEN I DON'T THINK I WANT YOU ALL TO MAKE A PENNY FROM HER AND USE YOUR FACILITY FOR ALL THE TESTING AND ADMISSION SHE HAS. YOU SAY PATIENT CARE! ABSOLUTELY NOT! ADMIN KEEPS INCREASING THEIR SALARIES, AND THATS THE WHOLE ISSUE. YOU ALL HAVE A GREAT DAY AND I HOPE YOUR HAPPY THAT SO MANY PEOPLE ARE AFFECTED. I JUST PRAY THAT YOU REAP WHAT YOU SEW AND SOME DAY YOU WILL NOT BE ABLE TO KEEP YOUR DOCTORS AND HAVE TO CHANGE TO SOMEONE WHO KNOWS NOTHING ABOUT YOUR CARE. SHAME ON YOU ALL !!!!!!
Sep 13th, 2023

Xferred here with little info. Operator made me feel stupid bc I was having troubles getting my meds filled. This is why I quit going all together, just too afraid to bother with anyone else either. Being a basket case is the most worthless feeling in the world, esp when it comes to obtaining proper care.
Jul 24th, 2023