Louisville Ladder
-
7765 National Turnpike #190
Louisville, KY 40214 - (800) 666-2811
Hours
Chamber Rating
-
Samuel Petterson
Customer service is terrible. People are rude and make no effort to downplay how little they care about inquiry's. They need to take another look at their customer service staff. It's absolutely ridiculous.
Sep 7th, 2021 -
Adam Howell
Louisville Ladder refused to provide me with a refund for parts that I returned that were not used. They also provided inaccurate information about the compatibility of parts that I ordered for a ladder that I wanted to install them onto.
Aug 3rd, 2021 -
Errol Schroeder
Totally screwed up company. After 2 months cancelled order. Cannot believe they still exist!
Mar 23rd, 2021 -
Kelly Winfield
I hate everything about this product. The stairs are two long and it is costing me almost as much as the door to have them customized (cut and saudered ). There is styrofoam between the ladder and the thin layer of prefabricated stuff, which use to be all wood. Then you call customer services and they are short, with no answers, and just transfer you to random voice mails. If you have not yet purchased this products I would advice you to continue looking.
Jun 25th, 2019 -
Chasity Frank
Jan 4th, 2019
Contact Info
- (800) 666-2811
Questions & Answers
Q What is the phone number for Louisville Ladder?
A The phone number for Louisville Ladder is: (800) 666-2811.
Q Where is Louisville Ladder located?
A Louisville Ladder is located at 7765 National Turnpike #190, Louisville, KY 40214
Q What days are Louisville Ladder open?
A Louisville Ladder is open:
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Q How is Louisville Ladder rated?
A Louisville Ladder has a 2.7 Star Rating from 11 reviewers.
Hours
Related Categories
Ratings and Reviews
Louisville Ladder
Overall Rating
Overall Rating
( 11 Reviews )Samuel Petterson on Google
Customer service is terrible. People are rude and make no effort to downplay how little they care about inquiry's. They need to take another look at their customer service staff. It's absolutely ridiculous.
Adam Howell on Google
Louisville Ladder refused to provide me with a refund for parts that I returned that were not used. They also provided inaccurate information about the compatibility of parts that I ordered for a ladder that I wanted to install them onto.
Errol Schroeder on Google
Totally screwed up company. After 2 months cancelled order. Cannot believe they still exist!
Kelly Winfield on Google
I hate everything about this product. The stairs are two long and it is costing me almost as much as the door to have them customized (cut and saudered ). There is styrofoam between the ladder and the thin layer of prefabricated stuff, which use to be all wood. Then you call customer services and they are short, with no answers, and just transfer you to random voice mails.
If you have not yet purchased this products I would advice you to continue looking.
Chasity Frank on Google
Overall Rating
Overall Rating
( 11 Reviews )Write a Review
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