Harris construction services llc

Harris Construction was hired on March 25, 2019. All of my conversations were with the son via a well known website that helps you hire a pro. But the father was sent to perform the estimate and manage the work site. Dad (T. Harris) seemed knowledgeable so I wasn't concerned at first. However, after various issues with labor, workers, and craftsmanship, on April 16, 2019, it was decided to sever business ties with Harris Construction LLC. After a poor review was posted on May 3, 2019 to the website they were hired from, Mr. B. Harris responded on the website and stated the he was going to refund us some of the down payment that was given to his father for the agreed upon services. I tried to contact him via the website on June 17, 2019 and July 15, 2019 with no reply. My spouse tried to reach out to him via phone and text as well. However, as of August 18, 2020 a refund has yet to be received. I had to hire other professionals to complete and repair the work that Mr. Harris' company and workers completed improperly. The father reached out to my spouse sometime in late December and said he was going to bring us the refund by but after a text was sent to the father asking him when we could expect to see him, the son called and said he needed to research our consumer report complaint and that we were upsetting his father. I explained to him that it wasn't a legal matter yet (something we were trying to avoid) but a formal complaint.  He never called us again. This has gone on over a year now and this is something the owner himself said he was going to do publicly and in writing on the pro website. Unfortunately, Mr. Harris & his father have ignored all attempts to rectify the matter. All documents sent certified to the business address where never returned. And when sent via a more official route, it was said that he doesn't live there. But this is the address that is used across all social and business platforms as well as in public documents and records. It's pretty clear that at this point that this business owner is not a man of his word.
Dec 13th, 2019

Feb 24th, 2019

I witnessed my best friend have a bad experience with Brian. He gave her the round. Not sure if it’s because she’s a woman?!
Aug 4th, 2018

Feb 18th, 2018

I recently inquired to Brian Harris about potentially redoing and expanding our driveway as well as creating a patio area in the back yard with stamp and color. I got 4 quotes before deciding to proceed with Brian. I chose Brian b/c he had a very good record from previous reviews on Home Advisor. He definitely lived up to what everyone had said about him and he did amazing work! I am very happy with the work he did and I will use him again in the future. I would highly recommend Brian. I've attached before and after pictures of my driveway and backyard.
Jan 22nd, 2018