Deluxe Carpet & Air Duct Cleaning
Chamber Rating
-
Anelia Shimansky
They use this marketing trick where they quote you the base price, take notes on "extra cleaning in some spots required," but do not tell you estimate price. Then, upon arrival, they announce that instead of $80, it will be $160 with chemicals. I expected $100-$120 (instead of base $80 or so) and felt intentionally mislead. As I called office to clarify, I was mistaken for yet another unhappy customer. So, LOL, they have many. In short, owner/manager is rude, confused, and dishonest. The actual guy who cleaned was chill and composed, no complaints about his work. I would avoid using them.
Apr 8th, 2024 -
Traci Loggins
Very unprofessional did a in and out job no time taken at all. When they called they stated small items would be moved the guy that came didnt even move the smallest item on the floor went around everything. The price quoted on the phone is not the price when they come out
Apr 2nd, 2024 -
Rebecca Noonan
Shelly and Keith did a fabulous job! They were very thorough, informative, thoughtful about the cats and sold me a couple of things I hadn't thought of but definitely needed. I'm so pleased with all of it. Besides that they were both just super nice, very likeable people. I had carpet and vents cleaned. The price on the vents btw was much better than I found anywhere else. Great value for the money. I have 3 cats, so I will be calling Deluxe Carpet Cleaning again. And again. And again.
Mar 20th, 2024 -
Lakesha Young
I really love the work that they do I am so Amazed and shocked about how clean my carpet became! Cause it was so dirty and needed it So bad! I appreciate them So much and will be calling them again for their service! You all need to go ahead and make an appointment right now! Ask for Keith & Shelly! The whole process was really fast! Their Customer Service is Excellent!!!
Mar 1st, 2024 -
Charlotte Blackerby
Keith and Shelley cleaned multiple carpets and a sectional sofa that had been abused by a house guest. One carpet had a very bad stain and they worked hard to remove it. My carpet was saved! The sofa needed a cleaning, pet treatment, deodorizing, scotch guard. Couch saved, too!! Kitchen bound rug saved, too! I cannot express enough appreciation!
Feb 19th, 2024
Questions & Answers
Q What is the phone number for Deluxe Carpet & Air Duct Cleaning?
A The phone number for Deluxe Carpet & Air Duct Cleaning is: (502) 456-1900.
Q Where is Deluxe Carpet & Air Duct Cleaning located?
A Deluxe Carpet & Air Duct Cleaning is located at 825 Ulrich Avenue, Louisville, KY 40219
Q What is the internet address for Deluxe Carpet & Air Duct Cleaning?
A The website (URL) for Deluxe Carpet & Air Duct Cleaning is: https://www.louisvillecarpetcleaningdeluxe.com/
Q How big is Deluxe Carpet & Air Duct Cleaning?
A Deluxe Carpet & Air Duct Cleaning employs approximately 20+ people.
Q How is Deluxe Carpet & Air Duct Cleaning rated?
A Deluxe Carpet & Air Duct Cleaning has a 3.9 Star Rating from 92 reviewers.
Related Categories
Ratings and Reviews
Deluxe Carpet & Air Duct Cleaning
Overall Rating
Overall Rating
( 92 Reviews )Anelia Shimansky on Google
They use this marketing trick where they quote you the base price, take notes on "extra cleaning in some spots required," but do not tell you estimate price. Then, upon arrival, they announce that instead of $80, it will be $160 with chemicals. I expected $100-$120 (instead of base $80 or so) and felt intentionally mislead. As I called office to clarify, I was mistaken for yet another unhappy customer. So, LOL, they have many. In short, owner/manager is rude, confused, and dishonest. The actual guy who cleaned was chill and composed, no complaints about his work. I would avoid using them.
Traci Loggins on Google
Very unprofessional did a in and out job no time taken at all. When they called they stated small items would be moved the guy that came didnt even move the smallest item on the floor went around everything. The price quoted on the phone is not the price when they come out
Rebecca Noonan on Google
Shelly and Keith did a fabulous job! They were very thorough, informative, thoughtful about the cats and sold me a couple of things I hadn't thought of but definitely needed. I'm so pleased with all of it. Besides that they were both just super nice, very likeable people. I had carpet and vents cleaned. The price on the vents btw was much better than I found anywhere else. Great value for the money. I have 3 cats, so I will be calling Deluxe Carpet Cleaning again. And again. And again.
Lakesha Young on Google
I really love the work that they do I am so Amazed and shocked about how clean my carpet became! Cause it was so dirty and needed it So bad! I appreciate them So much and will be calling them again for their service! You all need to go ahead and make an appointment right now! Ask for Keith & Shelly! The whole process was really fast! Their Customer Service is Excellent!!!
Charlotte Blackerby on Google
Keith and Shelley cleaned multiple carpets and a sectional sofa that had been abused by a house guest. One carpet had a very bad stain and they worked hard to remove it. My carpet was saved! The sofa needed a cleaning, pet treatment, deodorizing, scotch guard. Couch saved, too!! Kitchen bound rug saved, too! I cannot express enough appreciation!
Overall Rating
Overall Rating
( 92 Reviews )Write a Review
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