River City Bank

Jul 5th, 2021

Nov 1st, 2020

Beautiful Bank
Oct 23rd, 2020

I went to the 6th street location and had an issue opening an account. In the past I had signed up for a credit card, bank account, and payroll using slight variations of two address and that populated into 5 different addresses attached to my name. Kenny walked me through what I needed and got me set up with an account. Everyone else I spoke with was courteous and helpful, I would recommend this bank.
Oct 13th, 2020

I regretted that I chose this bank and opened an a/c with them today. This is the first time ever that I wanted to take my money and leave after entering the bank and waiting so long. They use the customer time to train their staff. When I called Jonathan yesterday, I asked him specifically about amount of the time that takes to open a new a/c. He said 20 min. I made an appt and asked him if I could be late 5 min. The answer was "no, our appts are every 20-30 min". Today they put me in hand of a banker who said to me that it was his first time opening an account! It took him one hr and 40 min to do 20 min job( this is when they do not like to wait for a customer even 5 min. you can assume how long would it take to close an account then!). Very unsatisfied and a negative first impression. I do NOT trust these bankers anymore.
Jun 27th, 2020