O'Reilly Auto Parts

O'Reilly Auto Parts
Yext Power Listing.

Chamber Rating

Verified Member
4.2 - (358 reviews)
213
72
31
11
31
Read Our 358 Reviews

Chamber Rating

Verified Member
4.2 - (358 reviews)
213
72
31
11
31
  • Carey Florence

    I'm 73 years old , I was led to believe that they did the replacement of the battery purchased, when I asked about that, the man said we don't do Toyota's and he wouldn't even carry on battery to the car. It just so happens I am a retired disabled mechanic. I changed the battery and there was nothing different about the Toyota than there is in a 57 Chevy. It was my observation that the counterman was just too damned lazy to back up company policy. Therefore my grading of my experience was actually very generous.
    Mar 22nd, 2024

  • Tony Ross

    This location is always helpful. If they don't have the part they will order it.
    Mar 15th, 2024

  • Kenza Bouab

    Strongly recommend checking this place out. Walked in and described to the front worker the issue I had with some headlights that have gone out in my car and Marcus came right out to check it out for me and got right to replacing it for me. Great service, great attitude. Thanks guys!
    Feb 23rd, 2024

  • Jason Watson

    Worst oreillys location there is. This is the second time I have bought a part from the Mount Washington location and offered to pick it up here and they have lost it. Do yourself a favor and choose another location.
    Feb 17th, 2024

  • Adam Gardner

    Its really close to me but several times I will drive more than twice the distance to go to autozone where I have had much more success getting the parts I need. I probably should change rating to a 4 though bc I have had good encounters over the years with sales staff. However, Im tired of lazy employees locking up early ever since COVID, places are doing this and I guarantee the store manager is not aware. Today at 7:50pm the lights were on, parking light lights were on as well as inside lights and open sign was lit up it states closing time is 9 PM. There are two cars in the lot so I believe workers are in there, but they have the doors locked and no sign stating closed early for Easter, etc. from the time I typed this three different cars have pulled up trying to get inside, so this is more for the store manager to know whats going on.
    Mar 28th, 2024

Read Our 358 Reviews

About
O'Reilly Auto Parts

O'Reilly Auto Parts is located at 4160 Bardstown Road in Louisville, Kentucky 40218. O'Reilly Auto Parts can be contacted via phone at (502) 493-0143 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for O'Reilly Auto Parts?

A The phone number for O'Reilly Auto Parts is: (502) 493-0143.


Q Where is O'Reilly Auto Parts located?

A O'Reilly Auto Parts is located at 4160 Bardstown Road, Louisville, KY 40218


Q What is the internet address for O'Reilly Auto Parts?

A The website (URL) for O'Reilly Auto Parts is: http://locations.oreillyauto.com/ky/louisville/4160-b


Q How big is O'Reilly Auto Parts?

A O'Reilly Auto Parts employs approximately 20+ people.


Q How is O'Reilly Auto Parts rated?

A O'Reilly Auto Parts has a 4.2 Star Rating from 358 reviewers.

Ratings and Reviews
O'Reilly Auto Parts

Overall Rating

Overall Rating
( 358 Reviews )
213
72
31
11
31
Write a Review

Carey Florence on Google

image I'm 73 years old , I was led to believe that they did the replacement of the battery purchased, when I asked about that, the man said we don't do Toyota's and he wouldn't even carry on battery to the car. It just so happens I am a retired disabled mechanic. I changed the battery and there was nothing different about the Toyota than there is in a 57 Chevy.
It was my observation that the counterman was just too damned lazy to back up company policy. Therefore my grading of my experience was actually very generous.

Business Response on Google Mar 19th, 2024
Sorry to hear about your experience, Carey. We work to provide our customers with helpful and friendly service with team members ready to assist you, so we will look into correcting this issue to serve you better in the future. - O'Reilly Auto Parts

Tony Ross on Google

image This location is always helpful. If they don't have the part they will order it.


Kenza Bouab on Google

image Strongly recommend checking this place out. Walked in and described to the front worker the issue I had with some headlights that have gone out in my car and Marcus came right out to check it out for me and got right to replacing it for me. Great service, great attitude. Thanks guys!


Jason Watson on Google

image Worst oreillys location there is. This is the second time I have bought a part from the Mount Washington location and offered to pick it up here and they have lost it. Do yourself a favor and choose another location.

Business Response on Google Feb 14th, 2024
We’re sorry to hear about your poor experience at this location, Jason. We strive to offer excellent customer service but realize that sometimes we fall short. We hope you’ll give us another opportunity to meet that goal. - O'Reilly Auto Parts

Adam Gardner on Google

image Its really close to me but several times I will drive more than twice the distance to go to autozone where I have had much more success getting the parts I need. I probably should change rating to a 4 though bc I have had good encounters over the years with sales staff. However, Im tired of lazy employees locking up early ever since COVID, places are doing this and I guarantee the store manager is not aware. Today at 7:50pm the lights were on, parking light lights were on as well as inside lights and open sign was lit up it states closing time is 9 PM. There are two cars in the lot so I believe workers are in there, but they have the doors locked and no sign stating closed early for Easter, etc. from the time I typed this three different cars have pulled up trying to get inside, so this is more for the store manager to know whats going on.

Business Response on Google Mar 27th, 2024
We are sorry to hear about your experience at your local store. We thank you for bringing this issue to our attention to allow us to look into this further. - O'Reilly Auto Parts

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