O'Charley's Restaurant & Bar

My order is always missing something when I pick it up. My phone calls are not answered and the phone just rings.
Jun 26th, 2023

Delicious food and the service is absolutely amazing! We had the sweetest waitress, I could drive from Chicago every week to dine here because of the warm and delightful service.
Jun 21st, 2023

The manager was amazing.
Jun 20th, 2023

Jun 20th, 2023

This place will probably be the next O'Charley's in Louisville to close. I ordered ahead and got there 10 minutes after the app said my order would be ready. I texted "here" when I got to the takeout parking spaces. The app said "Great! we'll bring your order right out. After waiting 10 minutes, I went inside thinking I had misunderstood the process. There were two tables with dine-in customers, two servers and three people (customers and door dash) waiting for take out. I walked back and looked through the window to the kitchen. There were 6 or 7 people in the kitchen, mostly watching a couple of people work. One person brought bagged orders out to the front and called names of people waiting. I wish I hadn't already put a tip on my order before I finally got it!
Jun 18th, 2023