The UPS Store

Jackson Smith _{on Google}

Jul 15th, 2021

I came into the store unsure of what I needed to do, but these two employees Wilson and MaryMichael helped answer every question. I am so grateful for their help and will be using this UPS much more often.

Ellen Rosenman _{on Google}

May 29th, 2021

Shout out to Dylan and David at the UPS Store, 838 E. High St. Lexington KY. I had four large, heavy packages to mail, and they sprinted out to carry them into the store. Once there, they noticed a problem with the shipping labels and cheerfully carried them back out to the car. They were SO willing and friendly. I always use UPS rather than the USPS because the service is superior, but these guys went above and beyond. Thank you!

Isaac Kern _{on Google}

Mar 31st, 2021

Excellent customer service!

David Beaty (personal) _{on Google}

Feb 26th, 2021

Super fast. Had a real professional vibe!

August Zhang _{on Google}

Nov 4th, 2020

I brought 12 items which needed to be shipped out in this store. The owner of this UPS franchise Jennifer Miniard skipped to scan one of my items by her mistake and threw all my packages to the piles. I went back to the store with the printed receipt when I found this mistake. She and her husband Patrick, who is also the owner of this UPS franchise, threatened to throw me out of the store by not admitting their mistake and humiliated me in front of other customers as I am not a White. Their horrible racism towards me as a minority is totally unacceptable and against the Constitution!!!!