Chamber Rating

Verified Member
3.0 - (75 reviews)
27
11
2
4
31
Read Our 75 Reviews

Chamber Rating

Verified Member
3.0 - (75 reviews)
27
11
2
4
31
  • Keisha Alexander

    The pick up and delivery was great however I could never access my stuff. Its been almost 2 years I cant wait to get my items back. They were good about any payment issues, but just dont expect to have access to your items if you use the storage service.
    Apr 11th, 2024

  • Joseph Beach

    Unloading was easy. Need to fix the gates large trucks turning into the gate has to go in the shoulder to clear the gate because it's too narrow. Then they don't tell you the exit gate goes inward. Gate almost hit my truck if I hadn't backed up.
    Mar 15th, 2024

  • sandra parker

    Use this company storage pods for my furniture. Was informed was in climate control building. When moving into new home, furniture was wet water standing in unit. Advised to file a claim due to my damage. 5 months in havent heard a reply to my claim. Will not recommend or use this company again.
    Feb 3rd, 2024

  • Philip Steiniger

    Nice
    Sep 29th, 2023

  • A. Jones

    these guys charging $350 a deposit cleaning fee for the removal of lean pods units not storage units witch are bigger they charge $75-100 cleaning on auction blocks, who does that "nobody"!
    Sep 11th, 2023

Read Our 75 Reviews

About
PODS

PODS is located at 575 Horton Ct in Lexington, Kentucky 40511. PODS can be contacted via phone at (877) 770-7637 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for PODS?

A The phone number for PODS is: (877) 770-7637.


Q Where is PODS located?

A PODS is located at 575 Horton Ct, Lexington, KY 40511


Q What is the internet address for PODS?

A The website (URL) for PODS is: https://www.pods.com/locations/united-states/kentucky


Q How big is PODS?

A PODS employs approximately 20+ people.


Q How is PODS rated?

A PODS has a 3.0 Star Rating from 75 reviewers.

Ratings and Reviews
PODS

Overall Rating

Overall Rating
( 75 Reviews )
27
11
2
4
31
Write a Review

Keisha Alexander on Google

image The pick up and delivery was great however I could never access my stuff. Its been almost 2 years I cant wait to get my items back. They were good about any payment issues, but just dont expect to have access to your items if you use the storage service.

Business Response on Google Apr 11th, 2024
Thank you for your review, Keisha! We appreciate you bringing your concerns to our attention. To schedule access to your container, please give us a call at (888) 314-5136 to connect with one of our experts. They’re available 8 a.m.-10 p.m. ET Monday-Saturday and 9 a.m.-8 p.m. ET Sunday.

Joseph Beach on Google

image Unloading was easy. Need to fix the gates large trucks turning into the gate has to go in the shoulder to clear the gate because it's too narrow. Then they don't tell you the exit gate goes inward. Gate almost hit my truck if I hadn't backed up.

Business Response on Google Mar 20th, 2024
Teamwork makes the dream work, Joseph! Thanks for your feedback!

sandra parker on Google

image Use this company storage pods for my furniture. Was informed was in climate control building. When moving into new home, furniture was wet water standing in unit. Advised to file a claim due to my damage. 5 months in havent heard a reply to my claim. Will not recommend or use this company again.

Business Response on Google Jan 24th, 2024
Hi, Sandra! We’re disappointed to see this. We encourage you to send us an email at [email protected] with your customer ID and additional details so we may best assist.

Philip Steiniger on Google

image Nice

Business Response on Google Oct 9th, 2023
We're disappointed to hear your experience wasn't as seamless as we had hoped, Philip. We'll be sure to elevate your feedback to the appropriate team, so we can take a closer look and use it to ensure we do better next time. Thanks again!

A. Jones on Google

image these guys charging $350 a deposit cleaning fee for the removal of lean pods units not storage units witch are bigger they charge $75-100 cleaning on auction blocks, who does that "nobody"!

Business Response on Google Oct 9th, 2023
Thank you for stopping by and leaving a review! It looks like this review pertains to a different business, so we encourage you to double-check this review and consider moving it to the correct business’s page. Thanks!

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Overall Rating

Overall Rating
( 75 Reviews )
27
11
2
4
31

Write a Review

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