hhgregg

They will be the only place I buy appliances from moving forward. Have been helpful, accomidating, and quick to repair and replace when issues arise, even beyond their typical policy guidelines.
Oct 30th, 2017

Bought a new range. Very nice, KitchenAid double oven. The price was competitive. I have a pet peeve about delivery people. I've had some major items recently delivered from furniture stores to my new home that have absolutely been nightmare processes. So you can understand my surprise when the delivery persons actually showed up on time, and on a Saturday. They were careful with my newly painted walls. They hooked up the range and even went over a couple things unique to this model. Plain and simple, they delivered it on time without incident and I really like the range!
Sep 11th, 2017

Lacking in customer service.
Jul 17th, 2017

Jul 16th, 2017

I was a first time customer here, and I had a frustrating experience. You are probably asking yourself, why did I give it 5 stars then... well, in the end, I'm very happy with how it was resolved. I bought a TV during their black Friday sales. I took it home and found the TV was defective. Not a big deal. I'm sure they sold a lot of TVs on that day and 1 bad TV is bound to get through. The frustrating part is what happens next. I was told there was 4 more in stock and I could come and exchange it. When I got there, they did not have any in stock. This started a chain of events that let to 5 separate incidents of them attempting to order the TV from the warehouse, and them not actually receiving the TV. It was resolved though. I went in to check to see if my TV had arrived, and of course, it did not. so they decided to upgrade me to a TV the cost $300 more than what I paid for, and they also gave me $50 off my original order. Even though I wasted time and gas money dealing with this, I'm very satisfied with the end result. The staff was very respectful throughout this whole ordeal, and they made sure to resolve this in a satisfactory manner. At first, I said to myself that I would never shop here again, but with how it was resolved, I will shop here again.
Mar 30th, 2017