Chester Muir CPA P.S.C.

After 6 weeks of waiting, numerous unanswered emails, phone calls, & texts, we were finally able to pick up our UNFINISHED tax documents and get them done with someone else. Not surprisingly, it took the other person less than 3 hours to get our taxes prepared and filed. I will say that when Chester did reply to ONE of our texts, he blamed the lady that works for him. It was all her fault for not doing her job, according to him. I would like her to know, we never believed that excuse, and thank her for giving us back our documents today.
Jun 18th, 2021

DO NOT USE!!! Chester is the single most unprofessional person I have ever dealt with. Unresponsive for months, when I did reach him he hung up on me before cussing at me the next time I reached him. Ultimately had to complete them on our own on deadline day. I will be contacting a malpractice attorney and filing a complaint with the state CPA board. I repeat, DO NOT USE
May 5th, 2021

I don't know if this place is still in business, whether taking new clients or not. I sent a simple email asking if they were taking new clients and if so, can they assist with out of state taxes because for a lack of better words we haven't been diligent in filing our taxes since we moved from the west coast to the east coast. The response I received back on my email was "no, quit bothering me please" and "please do not contact me again" when all I sent was the initial email. I know there are scammers out there but that was uncalled for. I submitted and email to a different CPA and got an appointment right away who is willing to take my business and help me out.
Dec 22nd, 2020

I have had Chester do my taxes for a few years and have not had issue until last year but this year took the cake. I am in the process of buying a new home. I handed off all my necessary documents to Chester in March & asked if he could put a rush on my taxes. I told him Id be happy to pay an extra fee. No response. A week or so later my family went in to drop off their documents and asked about mine. Then I heard from him finally & all good. He gets my families taxes filed and I still havent heard from him. Multiple texts and calls, nothing. Then I would get a it will be done by.. the date passes and nothing. This happened multiple times. Luckily I didnt get an offer accepted yet for a house so I wasnt in a huge time crunch. I got married in 2020 so my last name & marriage status were different from previous years. He was told and had the right information. FINAL TAX DEADLINE & he isnt answering any communication. Finally he answers the phone, says I am working on it & hangs up on me. Sends it over 4 hours later, last name & marriage status are incorrect. I call and he tells me that he will file an extension because he cant deal with it right now. I have an offer accepted on a house & I tell him that I will lose this house & my escrow if I dont file. Hes had months to work on this. HE CUSSES OUT MY HUSBAND when we tell him this. Tells us to f*** off and hangs up on us. After a panic attack, $$$ and some hours later I was able to file my own taxes before the deadline.
Jun 20th, 2021

Love to support a great local business that gives great service at fair rates. Highly recommend by me!
Feb 8th, 2020