Gould's Discount Medical

Wonderful and timely service!
Apr 10th, 2024

Efficient & excellent service made going Home with the right equipment needed at home so helpful.
Apr 9th, 2024

Apr 7th, 2024

Apr 4th, 2024

Absolutely wonderful experience this morning. I have always had a good experience with this office; however today was excellent. I have been having a lot of trouble trying to get used to and wearing my CPAP. I have tried everything to try and make the one I was using work. I went there this morning to switch my mask to something different. I explained to her the issues I was having and she was more than helpful amd DEFINITELY patient with me. I am an extremely indecisive person and couldnt decide which to try. She spent over 30 minutes with me explaining the differences in the various types of mask and pillows I could use. She not one time was anything but wonderful as I couldnt decide and asked a million questions. She also provided a link that would scan my face and recommend sizes in the different masks/pillows. After which I continued to ask questions and still couldnt decide. I finally made a choice and she switched out the ones I had just received and explained that if this one didnt work for me, I could come back after my 3 months and try the other one. She also explained that I could make an appointment to have things tried on and fitted. (I just didnt want to wait the 3-4 days for the appointment so that is on me.) I tend to be impatient as well as bothersome. I simply can not state enough the EXCELLENT customer service she provided and the extreme patience she had. She is most definitely an asset to this company and office. If she could receive some type of recognition, it is truly deserved. I wish I had gotten her name but am hoping it will be on my account. Thank you again for a wonderful, helpful and courteous experience
Mar 27th, 2024