ADT Security Services, LLC.
-
3450 N Rock Rd
, Suite 300
Wichita, KS 67207 - (316) 531-6239
- Website
Chamber Rating
-
A A
Worst company ever. They have an agenda to follow, and the customer is not part of it. Providing services with contracts because they suck at it
Oct 16th, 2023 -
Branson Sears
Unfortunately, they've got the worst customer service. Very frustrating. We simply called to get someone to come fix the system and can't get anyone to come out.
Jul 29th, 2023 -
Brian Terzian
CANCEL MY SERVICE!!!!!!
Jan 30th, 2023 -
Tammy Preciado
Horrible, horrible customer service I would give negative stars if I could.
Jan 28th, 2023 -
Lynn Coffin
About a month ago I had an alarm that would not turn off. I could NOT hear the ADT person on the phone because the alarm was so loud. They called back, same thing, can't hear any instructions. The Police Dept. checked on me, and because it was a "false alarm." I was charged $25! I thought it un fair, but paid it to get rid of it. Just this month, I had all 4 of my alarms go off; nothing would turn them off. Police came, again... the alarms were intermittant for "three hours" before they were disabled. I had neighbors here at 11:pm, trying to help. ADT never sent anyone to help or investigate. My grandson who is knowledgeable with electrical issues, worked with ADT 2 days in a row, my son spent a 3rd day, without service and without results. My son, remembered a "piece" left over from an installation, replaced it with one on one of the doors, and "BINGO" !!!...problem solved! I called ADT & mentioned I don't want to pay the fine. They said I have to pay it but send them a copy and they'll reimburse me. I should charge ADT for the 3 days my family was on the phone with ADT "assistants" that were as puzzled as we were. I've been with ADT for about 20 years, and this is the worst service I ever had. I'm cancelling ADT and will look for other ways to protect me and my home. I'm 86 years old....!! I don't need this kind of stress and certainly not this kind of service.
Aug 14th, 2023
Contact Info
- (316) 531-6239
- Website
Questions & Answers
Q What is the phone number for ADT Security Services, LLC.?
A The phone number for ADT Security Services, LLC. is: (316) 531-6239.
Q Where is ADT Security Services, LLC. located?
A ADT Security Services, LLC. is located at 3450 N Rock Rd, Suite 300, Wichita, KS 67207
Q What is the internet address for ADT Security Services, LLC.?
A The website (URL) for ADT Security Services, LLC. is: http://homesecurity.adt.com/ks/wichita/home-security-
Q How big is ADT Security Services, LLC.?
A ADT Security Services, LLC. employs approximately 20+ people.
Q How is ADT Security Services, LLC. rated?
A ADT Security Services, LLC. has a 2.9 Star Rating from 39 reviewers.
Ratings and Reviews
ADT Security Services, LLC.
Overall Rating
Overall Rating
( 39 Reviews )A A on Google
Worst company ever. They have an agenda to follow, and the customer is not part of it. Providing services with contracts because they suck at it
Branson Sears on Google
Unfortunately, they've got the worst customer service. Very frustrating. We simply called to get someone to come fix the system and can't get anyone to come out.
Brian Terzian on Google
CANCEL MY SERVICE!!!!!!
Tammy Preciado on Google
Horrible, horrible customer service I would give negative stars if I could.
Lynn Coffin on Google
About a month ago I had an alarm that would not turn off. I could NOT hear the ADT person on the phone because the alarm was so loud. They called back, same thing, can't hear any instructions. The Police Dept. checked on me, and because it was a "false alarm." I was charged $25! I thought it un fair, but paid it to get rid of it. Just this month, I had all 4 of my alarms go off; nothing would turn them off. Police came, again... the alarms were intermittant for "three hours" before they were disabled. I had neighbors here at 11:pm, trying to help. ADT never sent anyone to help or investigate. My grandson who is knowledgeable with electrical issues, worked with ADT 2 days in a row, my son spent a 3rd day, without service and without results. My son, remembered a "piece" left over from an installation, replaced it with one on one of the doors, and "BINGO" !!!...problem solved! I called ADT & mentioned I don't want to pay the fine. They said I have to pay it but send them a copy and they'll reimburse me. I should charge ADT for the 3 days my family was on the phone with ADT "assistants" that were as puzzled as we were. I've been with ADT for about 20 years, and this is the worst service I ever had. I'm cancelling ADT and will look for other ways to protect me and my home. I'm 86 years old....!! I don't need this kind of stress and certainly not this kind of service.
Overall Rating
Overall Rating
( 39 Reviews )Write a Review
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