Ascension Via Christi

Apr 17th, 2022

My wife had a stroke, and was sent here. They inforced visiting hours 8 to 8. I drove everyday for 2 weeks from the Oklahoma border. Exhausted most of my resources and ended up sleeping in my car at the nearest 24 hour laundromat before they informed me that other patients were allowed overnight visitors. That totally ended my 4 kids Christmas, and this was just the beginning of the problems that they caused. My wife told me never to leave her alone again there, because of highly questionable behavior by staff that scared her, broke her trust, and fought with her husband of 30 years and advocate. They flat out ignored me as though I didn't even exist until my wife repeated my words. We've had to threaten leaving the facility AMA. Were only waiting one more day so we can leave with her prescriptions but I'm having my doubts about it panning out. I've already had to dismiss one of these Doctors. Daily I'm shocked about more bad treatment. I was employed in a hospital and ER, so I'm not a stranger to bedside manner, or hospital protocol. Never again will I trust this establishment, or allow any loved ones to come here. I will not be using this establishment for her aftercare. Oklahoma city, here we come. Her Dr attacked me for allowing her to have coffee, yet her Dr had coffee on every breakfast tray of hers even after she reprimanded her patients husband, advocate, and elder. She also complained about her having tea yet same thing, she had tea on EVERY lunch tray even after the fact. This establishment reminds me of a trainwreck in slow motion. I understand video monitoring in case of patient fall. But that system was considered a sitter for understaffing. And when her husband is present 24/7 to assist, wasn't it time to move the camera out? Nope, they used it to infringe on any and all privacy for the remainder of our time. All of the trays were cold. I got hit with the door daily by staff who refused to knock first. I'm in my 50's and reminding them to knock first only made them lie about it. Nurses and CNA's think it's appropriate to argue with family members right in front of their patient. They ask a question, then talk over the top of you when you attempt to respond. The treat Visitors/Family members like insects. $10 for a tray worth $1.75 .Ascension via christi is all about the profits. They saved a boat load of money November 12th 2021. May the lord have mercy on your souls.
Dec 15th, 2021

They took care of my friend that was there and I think they are so caring there!!
Jun 22nd, 2021

Have been taking husband to cardio rehab for 3 months. The entrance is on the back of st. Francis. There is always at least one or two delivery trucks parked in the drop off area blocking the wheelchair ramp. I do believe they should be able to make a better way for trucks to make deliveries
May 9th, 2021

Very long ER wait times.... triaging is terrible. People in severe pain wait longer than people with a migraine, etc. Billing dept I terrible....they were supposed to set me up on. Payment plan 3 different times and each time they messed it up somehow. Then got sent to collections so after 5 phone calls and 2 hours of arguing they realized it was there error and had to pull it from collections and start the payment plan all over.
Mar 8th, 2020