Verizon Wireless

Friendly and efficient customer service, thank you!!
Nov 14th, 2021

I like my technology, but when I have any "issues", I still appreciate dealing with REAL PEOPLE. Personnel at this location have always been helpful and patient and able to help with pretty much all of my problems. I definitely suggest going during "non-peak" times. They are somewhat limited with staff and trying to maintain safety for all of us.
Oct 17th, 2021

Verizon billing is a joke. They won't adjust bill and say they don't prorate bill. So when a check with a letter is sent disputing their bill they ignore it and instead they turn it over to collection agency. Collection agency response to client is Verizon says bill has never been disputed. This is blatant lie on Verizon's part. Sometime later when client refuses to deal with 3rd party (collection agency) because they refuse to obtain letter sent to Verizon disputing bill. Verizon then empowers collection agency to settle bill at a substantial reduction. Verizon is using collection agency to settle their bill. Negative posting to credit reporting agency. Attorney general's office here in Kansas looking into this matter.
Oct 10th, 2021

Eh. Slow. Very slow. Ended up leaving after waiting 15 minutes and being told that we had another hour to wait.
Oct 10th, 2021

Oct 1st, 2021