KFC
-
5650 Hedge Lane Terrace
Shawnee, KS 66226
Chamber Rating
-
Alfonso Hernandez
Absolutely worst experience i have ever had at a KFC drive through. The so scalled self proclaimed store manager was taking my order through the drive through. He never once allowed me to even finish a sentence when placing my order. Part of my order was a nacho box. Because i have a bad tooth, i requested that all my chips be bagged separately from the toppings. He immediately told me "NO!. There is no way i can do that" I questioned his denial because numerous times before it was allowed. He then went into a ranting rage using the term "You People" always try to get extra chips from us and I'm not having it". He never once thought of me, the consumer and how i would enjoy my meal. Before completing my order he demanded to know what i wanted to drink. Before giving him my drink order i asked him to confirm that my chips would be placed on the side. He shouted at me that we were passed that and he wanted my drink order. Vulgar words were thwn exchanged between both of us after that. I am so appalled by the way i was treated when asking for such a simple request. Please reach out to me so i can further inform someone from corporate or the owner about this terrible experience i had. When i asked for his name he refused to give it to me and said that he was the store manager and my complaint would go to him and nothing would be done. The fact that he treated me so horrible is a representation of the type of business is ran at location and how they feel about their loyal costumers. Shame on that employee for how horrible he treated me and my family. I will never go back to that location and will take my business elsewhere because of him.
Dec 29th, 2020 -
Kathy Bergquist
Went through the drive through! Got home and we did not get what we ordered plus the chicken was all dried out and the chicken leg was about as tiny as you can get! Mashed potatoes were almost runny! Did not get our credit card receipt on top of it! Was not worth $18ish dollars at all! Then to top it off...tried to call and the phone rang busy for a straight hour so I would say it was off the hook. We are Kentucky Fried Chicken fans but now now!!
Sep 21st, 2020 -
Karen Anderson
This was the most disgusting food I have ever been served. I would rather have scrounged around in a trash bin outside of McDonald’s. Laden with grease and unrecognizable as chicken. A single star is too much for this place.
Sep 14th, 2020 -
themajik1 WOATFPV
Went there at 6:30pm June 2. Didnt have chicken we ordered, no biscuits. Got to the window and they gave us our order. Asked to make sure we had the mashed potatoes and gravy guy at window assured it was in the box. Drove home, nothing but chicken and coke slaw. Called and told them about it. Said they would refund money, took name and phone. Said they would call back, never did. Dont go here, useless.
Sep 4th, 2020 -
Renee taylor
Awful again. No matter how many times I give them another try because of their location, they consistently screw up the order and pieces are missing...again and again. Ordered two 4 piece chicken strips combo and when they didnt ask about about drinks or sauce, I thought maybe only one sauce came with it and maybe combo didnt have drinks included. I got home, no utensils, no sauce, no drinks which website said comes with it and the side of green beans were mashed potatoes. They also never give a receipt probably so you dont review them. During these times when you decide to try and keep places on business, its a wonder how this one stays open.
Sep 2nd, 2020
Contact Info
Payment Methods
- Cash
Questions & Answers
Q Where is KFC located?
A KFC is located at 5650 Hedge Lane Terrace, Shawnee, KS 66226
Q How big is KFC?
A KFC employs approximately 20+ people.
Q How is KFC rated?
A KFC has a 2.9 Star Rating from 68 reviewers.
Related Categories
-
KFC
2917 West TenthGreat Bend, Kansas 67530( 402 Reviews ) -
KFC
430 South BroadwaySalina, Kansas 67401( 448 Reviews ) -
KFC
2804 North Vine StreetHays, Kansas 67601( 272 Reviews ) -
KFC
2003 West CentralEl Dorado, Kansas 67042( 272 Reviews ) -
KFC
234 West Pancake BoulevardLiberal, Kansas 67901( 313 Reviews ) -
KFC
619 East Santa FeOlathe, Kansas 66061( 552 Reviews )
Ratings and Reviews
KFC
Overall Rating
Overall Rating
( 68 Reviews )Alfonso Hernandez on Google
Absolutely worst experience i have ever had at a KFC drive through. The so scalled self proclaimed store manager was taking my order through the drive through. He never once allowed me to even finish a sentence when placing my order. Part of my order was a nacho box. Because i have a bad tooth, i requested that all my chips be bagged separately from the toppings. He immediately told me "NO!. There is no way i can do that" I questioned his denial because numerous times before it was allowed. He then went into a ranting rage using the term "You People" always try to get extra chips from us and I'm not having it". He never once thought of me, the consumer and how i would enjoy my meal. Before completing my order he demanded to know what i wanted to drink. Before giving him my drink order i asked him to confirm that my chips would be placed on the side. He shouted at me that we were passed that and he wanted my drink order. Vulgar words were thwn exchanged between both of us after that. I am so appalled by the way i was treated when asking for such a simple request. Please reach out to me so i can further inform someone from corporate or the owner about this terrible experience i had. When i asked for his name he refused to give it to me and said that he was the store manager and my complaint would go to him and nothing would be done. The fact that he treated me so horrible is a representation of the type of business is ran at location and how they feel about their loyal costumers. Shame on that employee for how horrible he treated me and my family. I will never go back to that location and will take my business elsewhere because of him.
Kathy Bergquist on Google
Went through the drive through! Got home and we did not get what we ordered plus the chicken was all dried out and the chicken leg was about as tiny as you can get! Mashed potatoes were almost runny! Did not get our credit card receipt on top of it! Was not worth $18ish dollars at all! Then to top it off...tried to call and the phone rang busy for a straight hour so I would say it was off the hook. We are Kentucky Fried Chicken fans but now now!!
Karen Anderson on Google
This was the most disgusting food I have ever been served. I would rather have scrounged around in a trash bin outside of McDonald’s. Laden with grease and unrecognizable as chicken. A single star is too much for this place.
themajik1 WOATFPV on Google
Went there at 6:30pm June 2. Didnt have chicken we ordered, no biscuits. Got to the window and they gave us our order. Asked to make sure we had the mashed potatoes and gravy guy at window assured it was in the box. Drove home, nothing but chicken and coke slaw. Called and told them about it. Said they would refund money, took name and phone. Said they would call back, never did. Dont go here, useless.
Renee taylor on Google
Awful again. No matter how many times I give them another try because of their location, they consistently screw up the order and pieces are missing...again and again. Ordered two 4 piece chicken strips combo and when they didnt ask about about drinks or sauce, I thought maybe only one sauce came with it and maybe combo didnt have drinks included. I got home, no utensils, no sauce, no drinks which website said comes with it and the side of green beans were mashed potatoes. They also never give a receipt probably so you dont review them.
During these times when you decide to try and keep places on business, its a wonder how this one stays open.
Overall Rating
Overall Rating
( 68 Reviews )Write a Review
Chicken Restaurant Near Me in Shawnee, KS
KFC
Shawnee, Kansas 66203
(913) 631-2918 ( 370 Reviews )
It's Just Wings
Shawnee, KS 66217
469-663-5232 ( 31 Reviews )
Sonic Drive-In
Shawnee, KS 66216
913-631-0040 ( 907 Reviews )
Sonic Drive-In
Shawnee, KS 66227
913-422-8852 ( 796 Reviews )
TenderFix by Noah Schnapp
Shawnee, Kansas 66217
(888) 413-5074 ( 0 Reviews )
Boston Market
Shawnee, KS 66203
(913) 631-3777 ( 361 Reviews )
Krispy Krunchy Chicken
Shawnee, Kansas 66227
(913) 422-1274 ( 0 Reviews )
Church's Texas Chicken
Shawnee, Kansas 66203
(913) 962-1950 ( 565 Reviews )