After-Hours Pediatrics LLC

This medical practice is a god send! Fantastic staff, excellent hours, overall amazing place. We drive way out of our way to bring our kids here in the event they need to be seen and have never been let down in over 2 years. Thanks!!!
Jun 26th, 2018

Feb 19th, 2018

On January 10th, we visited the office around 8:15pm. The front doors were locked during office hours (open until 9) and we had to stand in the cold and bang on their window in order to get anyone to open the door. The receptionist "acted" surprised that it was locked. Additionally, the receptionist handled our billing very unprofessionally. She was not educated on the proper billing processes for a self pay patient and we received a very surprising bill 11 days after the visit. When I called the office, they played dumb and said they had no idea why that would happen. I called HCA/CareNow the next day and they said that the receptionist billed us incorrectly on the front end. CareNow helped us... After Hours did not. The doctor we saw that evening took a very long time to get to our room - even though there were NO other patients in the building. She was courteous in her exam - but the overall feeling in that office was that it lacked professionalism and thorough customer service. When we were leaving - the receptionist was sitting at her desk with her earphones in. I just don't think we can trust a facility that operates at such a low standard to provide appropriate care and diagnosis for our infant. Will not be going back.
Oct 21st, 2018

I am not sure what we would do without After-Hours Pediatrics. They are always very friendly and caring and both of my kids have been there for all kinds of issues. In a family with two full time working parents this place is a life saver. Going to CMH is the other great option after hours but that experience typically takes 2 hours or more so if you have something minor to treat and need to get in to see someone during "off" hours this is a great option. I read a post where someone wrote that their child was misdiagnosed (and that may be the case) but I have had the opposite experience where they diagnosed my child immediately and said I needed to get her to a hospital. My child ended up spending two days in the hospital after they directed me in that direction so they were spot on with their diagnosis and ensured we got the care we needed. Thanks After-Hours Pediatrics for providing this service to our community!
Aug 18th, 2018

Will not be returning. At first I thought this was a wonderful place. The receptionist is very friendly and the place is clean and set up well for children. At our last visit, I had to wait in line while holding my sick sleeping toddler behind two women who were angry they couldn't walk in and get their Botox done. The provider was rude and rushed the visit. She talked down to me and barely looked at my child. I was concerned my daughter may have an ear infection with her cold. She assured me her ears looks great. Problem was she never looked in her ears. I am a nurse and there's a lot of an assessment you can make by looking at a child but unless this provider had X-ray vision she could not tell my daughter did not have infections. The same thing happened to my sister. She took my 1 year old nephew there and they said he was fine. The next morning she took him to their pediatrician and he had double ear infections and it had spread to his both his eyes. The staff there stated there was no way there wasn't evidence of the infection yesterday with the severity of them. This place is looking to make a quick buck. They will not take care of your child and you will just have to take them to somewhere else after your done.
Jul 27th, 2017