Jeremy B Schafer: Allstate Insurance

I had homeowner's insurance through this office. They added a fireplace to the policy that never existed as well as increasing premiums year over year without any claims being made. I purchased a new home and found a better insurance provider. After canceling and service and letting them know my current address to send my refund too. They instead sent it to the previous address that I do not live at. I gave them a follow up call to see what is going on strangely enough they were able to tell me the address that they suppose ably sent the check to. Guess what its been a month and a half and still no check. Called customer service and they were able to cancel the old check and will be sending it out. Just need to wait another month or so. I will never use this place for anything. Literally nothing...
Mar 26th, 2022

Mar 20th, 2022

My car broke down and I sat on the side of the road for over an hour a half after calling them 3 times for roadside assistance - very disappointed. Been a client for over 20 years
Dec 17th, 2021

Caring, responsive service. They really care about their families!
Dec 16th, 2021

Nov 24th, 2021