Ascension Via Christi Home Medical in Manhattan

This place has gone downhill over the last few months. Called to reserve a traveling air machine and they didnt do the paperwork to reserve it when I called and the excuse is, That person no longer works here. That does me no good! Update. The customer care responded, I called during business hours, had to leave a message. Left a detailed message as requested to include my phone number with no return call.
Aug 4th, 2023

Need CPAP replacement. They lost the first script. 2 months wasted there. Obtained new script. Several more months gone! They don't answer the phone. Not enough motivation to do a good job. Seems unlikely that COVID should be the excuse anymore.
Nov 13th, 2022

Jun 29th, 2022

Went here to get setup on a cpap machine. They were very helpful and very quick to get me taken care of.
Jan 21st, 2021

I went to this establishment for a replacement cpap machine and unfortunately I was given a damaged used machine by the woman who worked there. When I got home I noticed the cord was cut and the water containers had bruised marks on the bottom. The machine also really didn't look new. I remember pointing out why it was not in plastic and getting really annoyed looks from her during the appointment. I was shocked took pictures and called them and was having a hard time because they just wanted to give me a new plug.I called my insurance and told them my situation and they worked it out for me to have the new one that I was owed. I did take pictures just in case. To mention also when I went in for the appointment my machine and equipment was already sitting on the table and nothing was in plastic. I really didn't like that fact because of things like this happening. This was just my personal experience and I should have wrote this review a long time ago.
Jul 7th, 2023