Bravo! Italian Kitchen

Upon entering I was told bar not open for happy hour due to staffing - eventually someone took my order maybe 10 min later! What?? How can u just close down the bar??? Service : 1/5 | Atmosphere : 5/5 More
Mar 13th, 2023

Opted to sit at a table by the bar so as not to wait. Ordered drinks first and server returned to take our food order. Brought drinks to the table and after at least 20-25 minutes he returned to ask if we needed anything. We did, our food!!! He admitted he had forgotten to put the order in and proceeded to advise us my husbands entree would be on him. Much later after flirting with customers at the bar (I understand) and after many come here gestures from us to him, as well as miscellaneous detours throughout the restaurant, he came over and we asked for our ticket. He brought the ticket to our table with no deductions as he had promised. He finally got around to taking the original ticket back and presented us with a second ticket with an 11.00 deduction in place of my husbands entree which was 15:99 plus 6.99 for added chicken, with no explanationwe are good tippers for good service, but he received nothing tonite. The food was great but the service on every level was so below par!!! I have never had an experience like tonite!
Mar 13th, 2023

Excellent Italian food. Would have given 5 stars except the service was not good. They were short staffed. Poor service has declined over the past few years. Sad, such excellent, yet they miss the service and experience piece. Still 4 stars because the food is so good. Recommended dishes Chicken Parmesan More
Mar 12th, 2023

Service : 3/5 More
Mar 7th, 2023

Great service, wonderful environment, and amazing food. If you have no been here I seriously recommend you check it out!
Mar 5th, 2023