Enterprise Rent-A-Car

Mr Garrion Beatty is the best! Thank God for him, hes super knowledgeable and helpful! He gets the job done! Only thing is the guy works so hard and hes spread thin, hopefully he can get more reliable help. Hope to see him again, I cant thank him enough! As far as car options, mine was new and great 2024 car. They DO NOT have a big selection because of the area and the size of the lot! I wasnt surprised though, it is Junction City Kansas after all.
Mar 31st, 2024

Zach helped me. Everyone cool in there .great experience !
Jan 13th, 2024

Dec 14th, 2023

My vehicle was wrecked. My insurance company referred me to this location. After getting one reservation shut down I was told that I would be on the waitlist. Me, being proactive, called again to check on availability. Because of a disagreement between someone associated to me, they will not provide me and my kids a way around. I was nice, understanding, as much as I can be for someones who vehicle was wrecked and I didnt cause it. But someone ASSOCIATED with me hurt an employees feelings so Im being punished for it. Couldnt really say what was said. I was not even in the area when this happened. A person that wasnt even going to be driving this vehicle, whose name was not even going on the contract. Thank you enterprise for making my life harder. I have kids to get to school and work to go to.
Dec 13th, 2023

I hit a deer about a month ago and was told by my insurance that I needed to drop my car off at the collision place and to call the rental car place. So I called the rental car place and some lady answered and I told her about my situation and said very rudely that I need to call the collision place to make an apt and that she couldn't help me until I did that. So I called and made the apt and called them back and she was still rude in her time saying she would try to come up with something by then. The day that I take my car over to the collision place they told me it would be a month before they could get me in so I called them and told them I wouldn't need it for today but on the date I turn my car in and she was rude again saying that I shouldn't have rushed it, and they said they would see me in a month. I showed up at the collision place and they called enterprise to come pick me up and when the lady got there she could clearly see me as I am sitting right by the door, she walked up to the front desk and mingled a little and then she went to the back and mingled and came back with a cookie in her hand, then asked the lady at the from desk if I was the one she was picking up and she said yes. The lady proceeded to ask me if I was ready, like I don't have other things to do. Then we got to the store and she asked me if this was ok or did I need a mini van? I said I thought I was getting a mid size SUV like mine or similar? She said this is all we have, then during the inspection everything was put down wrong on the sheet for previous damages and when I asked her to change it she said she did and so I asked if I could get a new print out of it and she told me she couldn't right now because she still needed to go in and change it, but everything is fine you won't be charged. Then as I was getting in the vehicle she was trying to close the door she almost closed the door on my leg. I started to drive home and started feeling nauseous due to the smoke smell in the car, it just seemed to get stronger as I drove. I called my insurance company as soon as I got home and will be taking this back immediately. I will never go back there nor recommend....if I could give a"0" rating I would, horrible all around.
Nov 21st, 2023