Car Zone

I wish there was a way to give 0 stars. We purchased a Kia Forte back in January, and the next day, I had to replace all headlights. 2 months after, the car showed a check engine light, so I had it checked. It was misfiring, so we fixed the problem (already almost $500) then a week later, I had the same issue! Down $200 again! 2 WEEKS LATER, I have spots on my driveway. The car was leaking transmission fluid! The previous owner made some changes under the hood, that Car Zone never checked out! I called the original dealership that sold the car to the auction that Car Zone purchased the car from, and they told me the car was so messed up, it wasn't worth fixing. Car Zone never checked the car before they sold it! We traded that car in, and bought a hyundai tuscon, I loved it. Until less than 2 months of owning it went by, and my car randomly decided not to start. When I took it back to the dealer to have them look at it, they kept the car for 10 minutes and told me it was a loose connection (everything was on correctly, no dead battery, power systems all good.) It turned over for them fine, they didn't look at it. And then it started burning oil. We traded the car off, and found out that they sold us the tuscon at a higher cost than it should have been, and really messed us over with the financing. tl/dr car Zone in hays is straight trash. Don't waste your money.
Feb 26th, 2024

Sep 9th, 2023

Jun 23rd, 2023

May 11th, 2023

I had a great experience trading in and upgrading at Car Zone! Super friendly and helpful staff!
Dec 14th, 2022