Community 1st Credit Union
Hours
Chamber Rating
-
Bel MHR
Always a friendly smile and bilingual staff :)
Mar 3rd, 2024 -
Shelby Lenarz
Jan 1st, 2023 -
Margaret Davis
Feb 19th, 2021 -
Lyssah Van Baalen
EDIT: I have since worked with the bank several times - in particular with Shawna, and my experience has been excellent. I am attributing earlier troubles to either covid-related issues or short term problems. I have updated my rating to 5 stars to reflect the changes in service. My experience does not seem to mirror others, so it is possible I am just having bad luck or timing. However, I have had an extremely difficult time getting in contact with this bank regarding the affairs of my recently deceased mother. Of the several times I have tried calling the bank, I have only been able to talk to a person once, four months ago. Otherwise, I am on hold forever and when you try to leave a voice mail, as suggested by the hold information, it tells you it is full. When I did talk to someone finally, they were helpful, but did not follow-up with the actions that needed to be taken after our conversation as promised and I was left having to reinstate contact and go through it all again, which is highly frustrating - and full disclosure - I am writing this review feeling highly frustrated. Because of these things, I would not choose to make this my home bank, I want better communication and follow-up for a place I entrust with my finances. Online chat seems to be the only way you can get anything done.
Jan 8th, 2021 -
Sandy Farrier
I just love my credit union!.. All the people inside are AWESOME!!..Even while riding through the drive through on my HOT WHEELS!! LOL..LOL..
Oct 14th, 2020
About
Community 1st Credit Union
Credit Union in Washington, IAThe Washington branch, established in July 2007, offers a full-range of financial services and is dedicated to helping our members achieve financial success. The 4,015 sq ft branch includes drive-thru service and 24-hour Preferred Status ATM availability.
Languages
- English
Questions & Answers
Q What is the phone number for Community 1st Credit Union?
A The phone number for Community 1st Credit Union is: (319) 653-6323.
Q Where is Community 1st Credit Union located?
A Community 1st Credit Union is located at 303 S 2nd Ave, Washington, IA 52353
Q What is the internet address for Community 1st Credit Union?
A The website (URL) for Community 1st Credit Union is: https://www.c1stcreditunion.com/locations/washington/
Q How big is Community 1st Credit Union?
A Community 1st Credit Union employs approximately 20+ people.
Q What days are Community 1st Credit Union open?
A Community 1st Credit Union is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is Community 1st Credit Union rated?
A Community 1st Credit Union has a 3.7 Star Rating from 19 reviewers.
Hours
Ratings and Reviews
Community 1st Credit Union
Overall Rating
Overall Rating
( 19 Reviews )Bel MHR on Google
Always a friendly smile and bilingual staff :)
Shelby Lenarz on Google
Margaret Davis on Google
Lyssah Van Baalen on Google
EDIT: I have since worked with the bank several times - in particular with Shawna, and my experience has been excellent. I am attributing earlier troubles to either covid-related issues or short term problems. I have updated my rating to 5 stars to reflect the changes in service.
My experience does not seem to mirror others, so it is possible I am just having bad luck or timing. However, I have had an extremely difficult time getting in contact with this bank regarding the affairs of my recently deceased mother. Of the several times I have tried calling the bank, I have only been able to talk to a person once, four months ago. Otherwise, I am on hold forever and when you try to leave a voice mail, as suggested by the hold information, it tells you it is full. When I did talk to someone finally, they were helpful, but did not follow-up with the actions that needed to be taken after our conversation as promised and I was left having to reinstate contact and go through it all again, which is highly frustrating - and full disclosure - I am writing this review feeling highly frustrated. Because of these things, I would not choose to make this my home bank, I want better communication and follow-up for a place I entrust with my finances. Online chat seems to be the only way you can get anything done.
Sandy Farrier on Google
I just love my credit union!.. All the people inside are AWESOME!!..Even while riding through the drive through on my HOT WHEELS!! LOL..LOL..
Overall Rating
Overall Rating
( 19 Reviews )Write a Review
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