Reliance State Bank

Up until recently I would have given them 5 stars. However things have changed. My mother passed away December 20 2021. The apt. Complex she lived in issued a refund of her deposit through Reliance but they issued it in her name rather than it being sent to me as next of kin. When asked about them issuing a new check in my name was told would need to consult a lawyer. Did that sent the paperwork and have not heard or received anything from them. Been over a month now.Would not bother me so much except the fact I've banked with them for many years now as well as banking with the bank in my hometown they bought out. Altogether close to 20 years. Cannot understand what the delay or issue or possible confusion is. It's bad enough losing a loved one but to have to go jump through hoops on top of it all is very frustrating.
Jul 8th, 2022

Cant say enough positive things. Banked with RSB for 15+ years while I lived in MO, MN, TX, IN, & SC and never had any issues. Great people.
Sep 26th, 2020

May 15th, 2019

Mar 7th, 2018

Apr 11th, 2017