Advance Auto Parts

Doug Yansky _{on Google}

Feb 12th, 2024

I don't use them that much cuz they're on the other end of town but they seem to be able to get weird parts that nobody else can so I do occasionally use them and their prices are reasonable

McKenzie Jones _{on Google}

Feb 5th, 2024

I want to start off by saying that Kristy was amazing, super helpful and listened to all my complaints after coming to the store. Yesterday 1/15, I had called and spoke to Kristy at around 11:45am. During the phone call she had told me that they could change the battery out,but it would take about about a hour and a half, if I could come in after one pm that there would be more people coming in and they could have it done in 45mins. I thanked her and said I would bring in after one. Around 4pm I had finally found someone to come jump my car, then I immediately drove down to advanced. When I arrived there was this older gentleman that was helping me. He looked up the battery, during that time I had asked if it could be installed, I dont want to but if youre going to make me I guess. after the computer brought up the battery he informed me that they dont install the batteries if they arent located under the hood I insisted that Kristy had told me that theyd be able to change it out. The older gentleman went to the manager (Lucas) and asked if he would install it.I just kept getting a no for an answer. By this time Im bawling, because the whole time I was just trying to make it to a friends funeral and it was five on a Monday afternoon I had not set up any other arrangements due to being told they would change my battery out. I basically begged and asked if they would just please do it. I was still told no. Afterwords, I had to find someone to switch out the battery and when I did, they were upset that the gentleman, Jeff and Lucas refused to help me put it in, because it wasnt any harder than putting in a normal battery in the front. When I came back to hand in the old battery, I had told them that it was ridiculous that they did not help me because it wasnt any harder, and Lucas proceeded to get all defensive, and asked me what I was accusing him of because I had said, Christie said Lucas was coming in to help after one, so I was confused as to why he was telling me he couldnt. Overall, it was a very bad experience I missed out on a friends funeral, Im a single mom of three I paid $250 for a battery and they wanted me to go pay someone else to have it put in. The only way advanced will ever get my business again as if Jeff and Lucas arent there. im very disappointed in the lack of empathy and And not being able to fulfill what is promised on commercials and in-store

Docktor Raw (Just Call Me Doctor) _{on Google}

Feb 3rd, 2024

No working code reader, spring 2023, which is the only reason I had stopped by.