IH Mississippi Valley Credit Union

Don't ever get a loan from this place, they have the worst customer service, I don't even think they deserve one star. Been to two branches trying to figure out the auto loan and can't even talk to a banker. Our money is green, but they ignore anyone who isn't white.trea
Dec 21st, 2021

Great, friendly customer service. Pleasant and always helpful!
May 3rd, 2021

Misleading/Confusing auto loan closures: BEWARE: if you finance an auto loan through them, they don't actually do the financing, they use a 3rd party for that. The issue is, once the loan is closed and you are done paying it, that 3rd party loan will CONTINUE to take payments until you personally tell them to stop. I would think a reputable company would have enough common sense to 'call off the dogs' on their 3rd party financier, but it turns out that they would just end up putting all that money from the closed loan into a savings account with them instead. Long story short, the SECOND you close out a loan with them, make sure to delete ALL recurring transactions associated with it, or you will just end up with a savings account at IH that you didn't want or ask for.
Apr 8th, 2021

The rudest service i have ever gotten. Bye bye ihm everything I have is coming your way dupaco.
Dec 13th, 2020

Called to set up my loan payment and the lady I spoke with was the rudest customer service I have ever experienced. I was asking simple, valid, questions to understand everything and was talked to like I was an idiot and an inconvenience. I will be switching my loan to my main bank as soon as I can.
Jul 26th, 2020