First Security

( 19 Reviews )

809 Clark St
Charles City, IA 50616
641-228-2343

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Hours

Sunday:

Closed

Monday:

8:30 AM - 4:00 PM

Tuesday:

8:30 AM - 4:00 PM

Wednesday:

8:30 AM - 4:00 PM

Thursday:

8:30 AM - 4:00 PM

Friday:

8:30 AM - 5:00 PM

Saturday:

Closed

CALL DIRECTIONS REVIEWS

Chamber Rating

3.1 - (19 reviews)

About
^{First Security}

First Security is located at 809 Clark St in Charles City, Iowa 50616. First Security can be contacted via phone at 641-228-2343 for pricing, hours and directions.

Contact Info

641-228-2343

Services

BOOKKEEPING
CHECKING ACCOUNTS
INSURANCE
LOST CARD
MORTGAGES
ONLINE SERVICES
STOLEN CARD
WEALTH MANAGEMENT

Specialities

ACCOUNTANTS
INSURANCE

Payment Methods

MasterCard
Visa

Questions & Answers

Q What is the phone number for First Security?

A The phone number for First Security is: 641-228-2343.

Q Where is First Security located?

A First Security is located at 809 Clark St, Charles City, IA 50616

Q What is the internet address for First Security?

A The website (URL) for First Security is: https://www.1stsecurity.bank/

Q How big is First Security?

A First Security employs approximately 11-20 people.

Q Is there a key contact at First Security?

A You can contact Michael Heiter at 641-228-2343.

Q What days are First Security open?

A First Security is open:
Sunday: Closed
Monday: 8:30 AM - 4:00 PM
Tuesday: 8:30 AM - 4:00 PM
Wednesday: 8:30 AM - 4:00 PM
Thursday: 8:30 AM - 4:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: Closed

Q How is First Security rated?

A First Security has a 3.1 Star Rating from 19 reviewers.

Key Contacts

Michael Heiter

President

Hours

Sunday:

Closed

Monday:

8:30 AM - 4:00 PM

Tuesday:

8:30 AM - 4:00 PM

Wednesday:

8:30 AM - 4:00 PM

Thursday:

8:30 AM - 4:00 PM

Friday:

8:30 AM - 5:00 PM

Saturday:

Closed

Related Categories

Ratings and Reviews
^{First Security}

Overall Rating

( 19 Reviews )

Write a Review

Connie Chase _{on Google}

Apr 8th, 2024

I would have 100 % suggested to anyone to put their money in your system until all the hours have changed. You staff are extremely friendly and I appreciate that they are. But the reduction of hours to go thru the drive through and being open is not helpful to customers who have a 9 to 5 job. It's disappointing

Business Response_{on Google} ^{Apr 9th, 2024}

Hi, Connie. We are happy to hear that you’ve had a great experience with First Security staff. We hope you will try Video Banking, which is staffed by other friendly First Security employees. Our drive-up window hours have changed, but because of Video Banking, our drive-up is actually open from 7am – 6pm Monday through Friday and from 8am – 1pm on Saturdays. In fact, our drive-up is open longer than any other bank in the area. To be sure, Video Banking is much more advanced than an ATM. Customers speak with an actual person that can help them with many of the transactions that could be done at a traditional drive-up window. We understand it’s still new technology to some people and that may cause some uncertainties. We hope you will give it a try, and please give us a call at 1.800.272.0159 if you’d like one of us to show you how it works. Thank you for being a First Security customer.

Frank Blaine _{on Google}

Jan 16th, 2024

Easy online banking and great support.

Business Response_{on Google} ^{Feb 1st, 2024}

Thank you for the 5-star review, Frank!

Edward Baglan _{on Google}

Nov 26th, 2023

They've been my bank for 13 years since high school. Since moved out of Charles City for college and now live in Chicago, they're still my bank and continue to give great services for being so far away.

Business Response_{on Google} ^{Nov 12th, 2023}

Thank you, Edward, for your positive review and for remaining a customer of your hometown bank! We appreciate your business!

Hanna Gibson _{on Google}

Oct 29th, 2023

Don't open an account!
Deposited a check into my savings but since it was dormant they're withholding all my money for at least a week maybe more! - thanks, definitely didn't need to buy groceries for my family or gas in my car

David Allen _{on Google}

Jun 2nd, 2023

The chip on my debit card is worn out. I won't get a new one for another 9 months. I called and requested a new card and was told I would be charged $29.00. The woman told me that it was my responsibility to keep the card from wearing out. I called First Citizens and asked what they charged for a replacement card. FREE! For a lost card-- $10.00. First Security is Apparenty just pocketing the fee.
Update.
They let me know that they will no longer be charging for replacement cards.

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Overall Rating

( 19 Reviews )

First Security