Ethan Allen

Do not use this store. The lack of communication, inability to hold a delivery schedule, damaged product, and willfully ignoring requests to resolve have continued for months. Ghosting by customer service of the store and the national representatives is unprofessional. The quality and care one would expect from this long reputable brand has fallen. I would suggest rh.com or mgbwhome.com as better options for quality and customer service.
May 3rd, 2022

Warning. Do not buy from this store. My mother ordered a sofa and it arrived frumpy, uncomfortable and also had a hole in it. Yes, a hole! This has been a nightmare to get resolved. This location is excellent at gaslighting the elderly. The sofa was picked up but my mother has not been refunded her money.
Apr 25th, 2022

Meridith was great to work with. She drove 2.5hrs to our home to help us design and create our dream living/dinning space. She was patient and understanding of the time we needed to make final decisions. We love the way it all turned out!
Apr 7th, 2022

Ask for Meridith Hochstetler when you visit. We ordered our furniture from her. She drove from Coralville to Decorah to visit with us which is a 2 1/2 hour drive one way. She helped us match some of their furniture with some non Ethan Allen Furniture. She did a great job.
Apr 5th, 2022

I have been an EA customer for 30 years with numerous rooms and several homes. I always go back to EA because of the exceptional service and quality. The designers create beautiful, functional rooms and help me when I get struck on how to pull a room together. Quality, detailed pieces of furniture that last. Crafts men and women that have pride in their work. I'm proud to purchase made in America quality furniture. The delivery personnel is always friendly and caring of my home. Office staff at the distribution service center are that way as well. EA is an all around A+
Mar 19th, 2022