Station 21

The people are great, however the Wi-Fi here is awful. They switched it midway through the year, and the new one comes with constant buffering, outages, and extremely low speeds. I know this change comes from the higher ups as a way to cut down on expenses to increase profit margin but the new internet is horrific. Anticipate highly unreliable internet if you live here. If I am paying for a set service you make us get for the lease I expect the service to work. Edit April 10- the internet continues to be horrific. Basic videos such as Netflix struggle to run. In addition, the workout area comes with some equipment that has been broken for a while. There doesnt seem to be an urgency to fix the internet or equipment.
Apr 9th, 2024

Very poor maintenance work, left a fan blowing to dry under our sink for 1.5 weeks so that they could fix the flooring there and still didnt fix it. Maintenance ended up just taking away the fan saying they didnt and wont forget about us. Its been another 4 weeks and they clearly have forgotten about us. The refrigerator was missing a shelf and still has not been fixed. There is no longer ethernet after they switched the wifi and the wifi is extremely slow. Edit: Most issues were fixed within a few days after posting the review. Changed to 3 star from 1 star. Edit*: Station 21 switched to a different wifi provider in Fall 2023 and disabled all the ethernet ports. The wifi is now terrible, sometimes even with basic youtube videos being unable to load. The lack of ethernet and internet instability also means it is impossible to run any type of online video game or something in need of continuous, reliable internet. Whenever a tenant mentions the poor internet to Station 21, they just say to call the internet provider and when called, the internet provider puts you on hold for hours never picking up. Has moved rating back to two star.
Mar 31st, 2024

They recently switched out the wifi for an "improved and newer" system. Instead, there is now no ethernet access at all and the wifi speed is at an all time low. When asking the office about wifi speeds, we are told to contact the third party wifi provider, which puts you on hold and never addresses your problem. It's impossible to do any work in my room with basic websites barely loading.
Feb 8th, 2024

Absolutely amazing living here!
Jan 14th, 2024

Edit: Came back to update my review. FINALLY got internet working and the WiFi extenders reinstalled. Also was pleasantly surprised that the pot holes got fixed in the parking lot. Overall a good place to live with good staff.
Dec 27th, 2023