Magno Medical LLC: Magno Elizabeth H MD & Magno Fausto O MD

It's been several years now, but this doctor's staff is unprofessional. They violated HIPAA & I reported them to the ISBH. They tried to say they couldn't see my son because Medicaid hadn't reimbursed for his last appointment, which I knew was BS. They called me by my last name & said my son's first name, in front of an entire waiting room full of people!!! Dr Magno is not a proactive doctor, but rather, she just treats what she sees at the time instead of looking into what might be causing things to be the way they appear to be.
May 14th, 2022

Dirty nasty place to go along with the attitudes of the nasty old ladies that inhabit this place.. Literally the epitome of lazy! People and places like this are exactly why I moved my family out of the region and even out of indiana completely. If your looking for a Neurologist find another! When going through things that are horrible anyway you shouldn't have to deal with horrible lazy people on top of whatever else your dealing with. Save yourself some trouble and seek a professional elsewhere.
Jun 17th, 2020

Dr Magno saw my daughter, she just had my baby lay on table, lifted her by her hands and then the Dr looked at me and asked me if I had insurance...what kind of question was that?!? Tell me something about my daughter not my insurance. That was all she did for the exam on my daughter...and she said see me in 6months because it was too early to tell what was wrong with her?!?!
Nov 17th, 2019

It is horble
Nov 8th, 2019

If Dr. Elizabeth Magno was the only person I had to encounter with at this office I would give her five huge stars. However, the staff and the constant lack of organization among them, makes me deeply unsatisfied with almost every single one of my experiences here. Dr. Magno examined and diagnosed my (then) six month old with hemi-paralysis as a result of stroke in 2012. She has been her only neurologist for the course of her treatment because shes extremely attentive, very informative and mainly because (and Im almost positive) she is the only (extensively-practiced) pediatric neurologist in the region of northwest Indiana. And driving to Rileys almost 3 hours away for appointments wasnt very appealing (we actually did this for the first several months of my childs life in search of the diagnosis.) Im not sure if their patient load is more than they can handle or if they just simply dont emphasize a strong code of courtesy within their professional encounters. My initial complaints were mostly only to do with how they answer their phones sometimes or their lack of letting me finish what Im trying to explain, or waiting anywhere from one to two hours or more to be seen by doctor. But more recently Ive had to literally make sure these people are actually doing their jobs, for them. Which included a few months worth of phone calls and messages left between the office of Magno and the Methodist Neuroscience center, and an embarrassing, overwhelming sense of harassment from myself, in order to get a measly new order written and sent to said office, in which my most recent conversation with a receptionist at Magnos office ended with instructing me to call the neuroscience center back, get their fax number and then give us a call back to get it to them. .................... WHAT$%~#*!! When we started in the office as new patients I was 17 and not very worldly. I was a pretty young mom and honestly didnt know much, I just wanted to get the care my baby needed because I knew something wasnt right. After almost 9 years of dealing with the same avoidable unprofessionalism portrayed by the people running this office I can honestly say that now, I know Im not crazy. Over all the years and doctors and offices and orders and appointments Ive had to make and keep and meet, I know that there is some vital processes missing from the way the people in this office deal with things. Im sad we will no longer be receiving Dr. Magnos help. And I hope their office takes my experiences and others concerns or complaints with the ability to understand and the gratitude to move or speak in a more considerate manner.
Oct 15th, 2019