Econo Lodge

Hey Robby,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MARION IN. I'm sorry to hear that you may have lost you room due to our property being over booked. Red Roof apologize for any inconvenience caused. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hey Jeanne, Thank you for taking the time to complete our survey. The staff at the RED ROOF INN MARION IN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Harkirat, I appreciate you sharing your feedback following your stay at the RED ROOF INN MARION IN. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness you described along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Harry, Thank you for taking the time to tell us about your experience at the RED ROOF INN MARION IN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist