Atlas Revamp

Lisa Adams _{on ChamberofCommerce.com}

Aug 26th, 2022

Atlas Revamp did an excellent job with my back yard fence. They listened to my ideas and made exactly what I wanted.

Professional. Hardworking. Will refer and hire again.

Renee Watt _{on Google}

Jun 10th, 2022

I scheduled an appointment with them to come out and give us a quote on our deck. I talked to one of the supervisors the day before our appointment. About 30 minutes after our scheduled time and no one had called or shown up, I reached back out to the same supervisor and he said "I must have not paid attention to the date you told me." He didn't apologize for the mix up. He said that we were never put on their schedule. I had a confirmation email from the company with the date and time. So he said he would send someone out that night between 5-5:30. Again no call and no one showed up. I have since reached back out to the company to try to schedule another day and time and they won't call me back. Very unprofessional.

Alaa Awan _{on Google}

May 10th, 2022

Great electrical work.

Carroll Spicer _{on Google}

Apr 22nd, 2022

called no reply

Billy McAllister _{on Google}

Jun 15th, 2022

For a fence, I cannot recommend Atlas Revamp for that. At nearly every step of the way, my experience, as a customer, was frustrating and my patience was taken advantage of. Do yourself a favor, keep looking elsewhere for your fencing needs.
First let me say, the owner is a nice guy. When I called/texted, he answered. He had good intentions but lacks the professional follow through towards a paying customer. There was no proactive communication. He only addressed issues and provided follow ups if you asked. And you had to ask and follow up at almost every step of the way. Most of the time, multiple times.
The owner knew it was a poorly constructed fence and told me he sub-contracted the job out to another company he had used before when his A Team was booked. There is no quality control or protocols in place.
I paid $5,000 for a fence that wont last and had never actually looked nice. I wish my property had the 6 privacy fence so paid for. Instead, Ill probably have to pay for another one sooner than later.
Ill highlight the experience I had with Atlas Revamp:
1. Dangerous Nails / created liability issues (see photos). A fence requires nails to hold the fence picket to the horizontal and vertical beams/posts. EVERY nail they used (2,000+) was 1 too long. That means EVERY NAIL was sticking out by 1 at my neighbors property on both side of my property. Were talking 2,000+ nails here. That created a huge liability for me as my neighbors kids/pets could have been injured at any point in time. It took 2 weeks for that to be resolved. His solution, the owner, was to come and cut the nails with an angle grinder. Its important to note that whoever built this fence clearly noticed the nails were too long and never stopped. You couldnt miss it. They kept driving nails. Also, no one said anything to me about it. It did not come to my attention until I drove in from out of state to inspect the home. It took weeks for them to repair the nail issue.
2. Actual trash and my old fence left on-site for several weeks / over one month (see photos) - They did not clean up after themselves. I told the owner directly, via documented email, that I did not want any of the old fence. He said, all good. Well take it. Their fence quote included a line item for disposal. They left the old fence piled around my back yard, my side yard AND in my neighbors yard. I mean, my neighbors yard? Come on now. It took over a week for them to come back and clean up my neighbors yard. It took MORE THAN ONE ENTIRE MONTH to clean the old fence from my yard. Even the plastic packaging for both the gate handles were left disposed in the backyard (see photos).
3. Terrible, improper gate installation (see photos) - we had 2 entry gates installed so that you can access the backyard. Pretty standard. The gates they installed were as if they had never actually installed a gate before. The gates entire structure were pickets installed on two horizontal 2x4s. At the end of those 2x4s were hinges. These gates, if left like that, were going to be sagging/dragging in no time. With rain and snow, this gate structure was going to warp quickly. He came back out, eventually, and added some additional diagonal beams (2x4s) to the gate. However, it is still not spec nor like I see on every other fence gate Ive seen in my entire life.
4. Frustrated my nice neighbors - They cut my neighbors internet line. Atlas Revamp should have taken the proper steps to know where lines/plumbing were/are. Instead, they dug post holes and hoped they would not hit anything.
5. Not a good looking, quality fence - I paid market value for the fence and got a substandard, poor quality fence. I can kick in this fence with little effort. Kind of the opposite of privacy/security.
There were more issues but I dont have the time keep writing. Youve been warned. Everything Ive laid out here is true, original photos and I have emails/texts with time stamps. Just dont do it. Services: Privacy fence installation, Wood fence installation, Fence installation