Dreyer & Reinbold BMW

We have purchased and maintained multiple vehicles with Dreyer and Reinhold over the years. We recently purchased (2) vehicles at the dealership and worked with David L. for both. David was transparent, non -pushy, responsive and knowledgeable. The experience was great and Dominic (Management) and Peter (Service) are great representatives of the company and BWM brand. Its been a pleasure working with them, I would highly recommend Dreyer and Reinbold and look forward to doing business with them in future.
Nov 16th, 2021

Have had excellent customer service every time in the service department. Darrick has been extremely helpful.
Nov 15th, 2021

Staff is friendly and seems knowledgeable, but they are so expensive it’s unreal. $700 for a wheel bearing replacement? What?
Nov 6th, 2021

I booked an appointment for today for discussing about X3 and for a test drive. I reached there on time, but I was not attended by anyone. Finally I spoke to someone and she said one agent will come after some time. I waited for around 30 mins, but no one showed up. I got up and when I was about to reach the door, the salesman came up and said there is no card ready for test drive. He didn't even apologize for the delay, even though mine was a scheduled appointment. He wasn't even ready to discuss about his model, like its features, price etc. - such a bad "sales"man. I don't recommend this dealer and I'm not planning to go back there.
Oct 28th, 2021

Sales team very helpful. Service team is polite and means well. However service is extremely slow and uncertain. Disappointing. I thought Porsche and Audi had deteriorated in the quality of service and made the switch to BMW. Disappointed. If you sell luxury products you should be prepared to provide luxury service.
Oct 8th, 2021