Franklin Falls Animal Clinic

Jul 19th, 2021

They will make you wait on hold for lengthy periods without telling you they don't accept new clients. I had a sick pet and waited for 25 minutes for them to tell me they don't accept new patients. They then said that they didn't have enough timw to say that they couldn't accept new patients. They were too busy.
Feb 1st, 2021

I can't recommend Franklin Falls enough! We left our cat with them all day to monitor his blood sugar, and when I came to pick him up, he was strutting around the exam room like he owned the place! He wasn't scared at all and had made friends with the vets!
Nov 27th, 2020

Jul 16th, 2020

I guess I’ll be the first with such a poor review and experience. Told me to bring our dog in at 8am and not to eat anything past 8pm the night prior. I brought her in for an exam and X-ray..no big deal right? Wrong. There was zero communication about the progress of my dog throughout the whole day. I called around 12 to see what the status was and they said they were behind and that she was “next”. I said ok, no big deal I understand. Fast forward to 640pm, I arrive at the vet to pick my dog up only to be told that “it’s been a busy day” and that she was next to be examined and sedated for the x-ray. What an absolute joke of an establishment from communication to professionalism and I would never recommend this place to anyone. So my dogs last drink of water and food was almost 24 hours ago which would extend to probably more like 26-28 hours if I would have let her stay with them. I would give this place ZERO stars if I could. Before the owner or admin attempts to respond to contact the office, don’t worry about it I already have a better Vet office that’s more than willing to take my dog and take care of her.
Jun 19th, 2020