Chamber of Commerce

      Centra Credit Union

      ( 32 Reviews )

      Centra Credit Union
      Learn how you can become a Centra Member!
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      Hours

      Friday:
      8:30 AM - 6:00 PM
      Saturday:
      8:30 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.7 - (32 reviews)
      18
      2
      2
      3
      7
      Read Our 32 Reviews

      Chamber Rating

      Verified Member
      3.7 - (32 reviews)
      18
      2
      2
      3
      7
      › ‹
      • Ian Martin

        Tried calling for hours and wasnt able to get ahold of a real person, just automated message after automated message.
        Mar 18th, 2024

      • A Strickland

        Wally Lopez and Jacob Evans , did an awesome job helping me refinance my loans and giving me great advice and answering all my questions. These guys know what they are doing and handle my account with great professionalism. Centra has been awesome to work with and have been a tremendous help.
        Aug 6th, 2023

      • Tyler Spiker

        Half the time everything is pending in my account and it takes 3-5 days for them to pull out any transactions. Anytime I call with a question I get redirected until I either hang up or they close for the day. Not happy with this bank and ready to move on.
        May 28th, 2023

      • Robin Everhart

        This is a credit union n you must belong to this credit union in order to receive service n or products they offer...Great bunch of employees here. Always kind n courtesy when I've been in there..
        Jan 12th, 2023

      • Austin Pierce

        Eric deserves a raise for how helpful and patient he was with me. I know you guys are super busy and yet he was as nice to me like I was his first caller of the day.
        Dec 28th, 2022

      Read Our 32 Reviews

      About
      Centra Credit Union

      Centra Credit Union began when eight employees of the Cummins Engine Company came together to find a convenient place to save their hard-earned money while having access to low-cost credit. This foundational principle of "People Helping People" led to the growth of Centra Credit Union and is still at the center of who we are. As a not-for-profit financial institution, our profits go back to you in the form of cash rewards, better rates, and lower fees. When you open an account at Centra, you become one of the owners of the Credit Union. Centered Around You: that’s the Centra promise. It’s about the relationships we have with our Members and the fact that our Members are the reason for everything we do.

      Contact Info

      Products

      • Checking accounts
      • Savings accounts
      • Mortgages
      • Home equity products
      • Other loans
      • Credit cards
      • Commercial and business banking

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Centra Credit Union?

      A The phone number for Centra Credit Union is: (800) 232-3642.

      Q Where is Centra Credit Union located?

      A Centra Credit Union is located at 2165 Jonathan Moore Pike, Columbus, Indiana 47201

      Q What is the internet address for Centra Credit Union?

      A The website (URL) for Centra Credit Union is: https://www.centra.org?utm_source=ExtNet&utm_medium=organic&utm_campaign=46-west&y_source=1_MTU1NDU1NDItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q What days are Centra Credit Union open?

      A Centra Credit Union is open:
      Friday: 8:30 AM - 6:00 PM
      Saturday: 8:30 AM - 12:00 PM
      Sunday: Closed
      Monday: 8:30 AM - 5:00 PM
      Tuesday: 8:30 AM - 5:00 PM
      Wednesday: 8:30 AM - 5:00 PM
      Thursday: 8:30 AM - 5:00 PM

      Q How is Centra Credit Union rated?

      A Centra Credit Union has a 3.7 Star Rating from 32 reviewers.

      Hours

      Friday:
      8:30 AM - 6:00 PM
      Saturday:
      8:30 AM - 12:00 PM
      Sunday:
      Closed
      Monday:
      8:30 AM - 5:00 PM
      Tuesday:
      8:30 AM - 5:00 PM
      Wednesday:
      8:30 AM - 5:00 PM
      Thursday:
      8:30 AM - 5:00 PM

      Ratings and Reviews
      Centra Credit Union

      Overall Rating

      Overall Rating
      ( 32 Reviews )
      18
      2
      2
      3
      7
      Write a Review

      Ian Martin on Google

      image Tried calling for hours and wasnt able to get ahold of a real person, just automated message after automated message.

      Business Response on Google Mar 21st, 2024
      Hi Ian, I'm sorry for the frustration. Our Contact Center agents are available Monday through Friday 8am to 6pm ET and Saturdays 8am to 2pm. We provide options for Members to select when calling so we ensure you're placed in the correct queue based on your question. If you have general questions, you can reach out to us through Facebook during regular business hours. For information about your account, you can send us a message through the digital banking message center. Please feel free to reach out to us at Centra.org/contact-us for additional information.

      A Strickland on Google

      image Wally Lopez and Jacob Evans , did an awesome job helping me refinance my loans and giving me great advice and answering all my questions. These guys know what they are doing and handle my account with great professionalism. Centra has been awesome to work with and have been a tremendous help.

      Business Response on Google Aug 5th, 2023
      Thank you for your kind review! We're so happy to hear that Wally and Jacob were able to help you refinance your loans. Thank you for choosing Centra, we look forward to your next visit!

      Tyler Spiker on Google

      image Half the time everything is pending in my account and it takes 3-5 days for them to pull out any transactions. Anytime I call with a question I get redirected until I either hang up or they close for the day. Not happy with this bank and ready to move on.

      Business Response on Google Jun 1st, 2023
      Hi Tyler, I'm sorry to hear you're not happy with your experience. We'd like to learn more about this situation. Please reach out to us at Centra.org/contact-us. For pending transaction, sometimes these can depend on the merchant, feel free to checkout our FAQ about pre-authorized holds here: https://www.centra.org/faqs/#checking-accounts

      Robin Everhart on Google

      image This is a credit union n you must belong to this credit union in order to receive service n or products they offer...Great bunch of employees here. Always kind n courtesy when I've been in there..

      Business Response on Google Jan 18th, 2023
      Thank you for the four-star rating, Robin! If you have any suggestions for how we can improve, please let us know at Centra.org/contact-us. We appreciate your Membership with us and look forward to your next visit!

      Austin Pierce on Google

      image Eric deserves a raise for how helpful and patient he was with me. I know you guys are super busy and yet he was as nice to me like I was his first caller of the day.

      Business Response on Google Dec 18th, 2022
      Hi Austin, I'm glad to hear Eric was able to help you! We appreciate your Membership, and thank you for sharing your experience.
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      Overall Rating

      Overall Rating
      ( 32 Reviews )
      18
      2
      2
      3
      7

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