Esan Thai Restaurant

Absolutely ridiculous. I have never experienced a worse customer service. This is the first time I've seen a manager yelling and blaming a customer for the restaurant's mistake. I have been eating their pad thai with the same spice level for weeks and never had a problem. Ordered the same one today, and it came much spicier than usual to the point we could not eat it. I called the restaurant, and the manager immediately yelled at me. Told me to "drink water", and asked me why I would order it if I could not handle the spice. When I told her I ordered the same level every time, she claimed I was "lying". She would not listen to me, and continued yelling into the phone. Eventually she hung up the phone while I was talking, and when I called again, I was met with voice call. What an absolute shame. Good food, but the most awful manager. She needs to be changed.
Sep 29th, 2019

Very nice people cozy little place with good food
Sep 22nd, 2019

So sorry they are closing. Great food and great place.
Sep 14th, 2019

Aug 19th, 2019

Very tasty Thai. Chicken Pad Thai was delicious and the service was quick and checked often to see if we needed anything.
Aug 1st, 2019