Red Dot Storage

Red Dot Storage

Chamber Rating

Verified Member
4.1 - (48 reviews)
27
7
9
0
5
Read Our 48 Reviews

Chamber Rating

Verified Member
4.1 - (48 reviews)
27
7
9
0
5
  • Connie Shella

    We have had a storage unit for quite a few years. We would advise anyone to rent from Red Dot.
    Mar 7th, 2024

  • Richard Roehr

    Moved in months ago to assigned 10x10 unit. Management changed unit number. Now being charged for much larger 10x25 unit while still in small init. Very poor management and customer service. They have called and text me several times for a problem that it not my issue. I moved into 530 and they say Im in 531 to which on paper, they have not moved me. Clearly, in this photo, there was no 528 and I moved into where they told me and now its becoming my problem
    Dec 17th, 2023

  • rgengler

    This is 2nd time I've rented space from this location. Easy access, clean, easy on-line procedure to rent units, affordable rates.
    Dec 9th, 2023

  • Robert Miller

    Web site made the process quick and easy after hours.
    Oct 2nd, 2023

  • Aaron Reible

    12/30/23 Update: After being a tenant for only 6 months, I was just informed that my rental rate would be increasing by 20%, citing increased operating costs. This feels more like a Deceptive Business Practice. A tenant is lured in with reasonable rates, moves their belongings into the facility, and then the rates start going up. The business knows how inconvenient it is to have to pack up, and find another facility to store their belongings, so the tenant is more than likely going to grudgingly accept the rate increase. If this is standard business practice, then it's time the law was changed to protect the tenant from the leasing agent. I've already reached out to our state representative in hopes they take interest in this, especially since storage facilities have been popping up all over the Chicagoland suburbs. I'd hate for anyone else in my position to be taken advantage of. On the bright side, the building lights are finally on at night. ****** The facility lights do not come on at night, so the entire facility is dark at night. No keypad to exit the facility. I live nearby, got in, but couldn't get out. Had to hop the fence. There are a few vehicles bring stored that are in bad shape, leaking fluids, flat tires, torn covers. I don't know if there are standards for liability etc. Otherwise a nice, quiet storage facility.
    Dec 24th, 2023

Read Our 48 Reviews

About
Red Dot Storage

Buying a house and need a space to keep your belongings? Is your business downsizing and you need a place to store your extra inventory? Look no further. Red Dot is self storage simplified. With a focus on technology and customer convenience, our Yorkville, Illinois, facility delivers a self storage experience that’s second to none. Our month-to-month unit rentals come in a wide range of sizes to ensure you find a space that works for you. We even offer automobile storage. Rent a unit online, over the phone, or at our onsite kiosk – 24/7, 365 days a year. This is self storage on your time, on your schedule. That’s the Red Dot guarantee.

Contact Info

  •   (331) 303-0346
  •   (331) 303-0346
  •   Website

Questions & Answers

Q What is the phone number for Red Dot Storage?

A The phone number for Red Dot Storage is: (331) 303-0346.


Q Where is Red Dot Storage located?

A Red Dot Storage is located at 1410 South Bridge St, Yorkville, IL 60560


Q What is the internet address for Red Dot Storage?

A The website (URL) for Red Dot Storage is: https://www.reddotstorage.com/self-storage/il/yorkville/s-bridge-st


Q How is Red Dot Storage rated?

A Red Dot Storage has a 4.1 Star Rating from 48 reviewers.

Ratings and Reviews
Red Dot Storage

Overall Rating

Overall Rating
( 48 Reviews )
27
7
9
0
5
Write a Review

Connie Shella on Google

image We have had a storage unit for quite a few years. We would advise anyone to rent from Red Dot.

Business Response on Google Feb 28th, 2024
We appreciate your continued business and are glad to hear that you are satisfied with our services. Thank you for choosing Red Dot Storage.

Richard Roehr on Google

image Moved in months ago to assigned 10x10 unit. Management changed unit number. Now being charged for much larger 10x25 unit while still in small init. Very poor management and customer service. They have called and text me several times for a problem that it not my issue. I moved into 530 and they say Im in 531 to which on paper, they have not moved me. Clearly, in this photo, there was no 528 and I moved into where they told me and now its becoming my problem

Business Response on Google Dec 22nd, 2023
We apologize for any confusion or inconvenience you may have experienced, Richard. We would like to address this issue promptly and resolve it to your satisfaction. Please give us a call at (331) 207-6171 so we can discuss the situation further and find a solution. Thank you for bringing this to our attention.

rgengler on Google

image This is 2nd time I've rented space from this location. Easy access, clean, easy on-line procedure to rent units, affordable rates.

Business Response on Google Dec 28th, 2023
Thank you for choosing Red Dot Storage for the second time! We're glad to hear that you found our facility easy to access, clean, and affordable. We appreciate your positive feedback and hope to continue providing you with excellent service in the future.

Robert Miller on Google

image Web site made the process quick and easy after hours.

Business Response on Google Sep 16th, 2023
Thank you for your positive feedback, Robert! We're glad to hear that our website made the storage process quick and easy for you, even after hours. We appreciate your review and hope to continue providing excellent service.

Aaron Reible on Google

image 12/30/23 Update: After being a tenant for only 6 months, I was just informed that my rental rate would be increasing by 20%, citing increased operating costs. This feels more like a Deceptive Business Practice. A tenant is lured in with reasonable rates, moves their belongings into the facility, and then the rates start going up. The business knows how inconvenient it is to have to pack up, and find another facility to store their belongings, so the tenant is more than likely going to grudgingly accept the rate increase. If this is standard business practice, then it's time the law was changed to protect the tenant from the leasing agent. I've already reached out to our state representative in hopes they take interest in this, especially since storage facilities have been popping up all over the Chicagoland suburbs. I'd hate for anyone else in my position to be taken advantage of.
On the bright side, the building lights are finally on at night.
******
The facility lights do not come on at night, so the entire facility is dark at night.
No keypad to exit the facility. I live nearby, got in, but couldn't get out. Had to hop the fence.
There are a few vehicles bring stored that are in bad shape, leaking fluids, flat tires, torn covers. I don't know if there are standards for liability etc.
Otherwise a nice, quiet storage facility.

Business Response on Google Jul 30th, 2023
Greetings Aaron,Thank you for taking the time to provide us with your feedback regarding your experience at Red Dot Storage. We truly value your input as it helps us identify areas that need improvement.We apologize for the inconvenience you faced with the facility lights not coming on at night. This is something we take seriously and we are actively working to address this issue to ensure the safety and convenience of our customers at all times.Regarding the keypad to exit the facility, we appreciate you bringing this to our attention. We will look into implementing a solution that allows for an easier exit for our customers, while still maintaining security.We also understand your concern regarding the condition of some vehicles being stored on our premises. We adhere to strict standards for cleanliness and maintenance, and we will investigate and take appropriate action to address any vehicles that do not meet our criteria.We are pleased to hear that you find our storage facility nice and quiet otherwise. Customer satisfaction is our top priority, and we are committed to continuously improving our services.If you have any further questions or concerns, please feel free to contact us at (331) 207-6171. We appreciate your feedback and hope to have the opportunity to provide you with an even better experience in the future.Thank you for choosing Red Dot Storage.Sincerely,Red Dot Storage Team

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Overall Rating
( 48 Reviews )
27
7
9
0
5

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