Chamber of Commerce

      Hand and Stone Massage and Facial Spa

      ( 127 Reviews )

      Hand and Stone Massage and Facial Spa
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      Hours

      Thursday:
      9:00 AM - 10:00 PM
      Friday:
      9:00 AM - 10:00 PM
      Saturday:
      8:00 AM - 8:00 PM
      Sunday:
      7:00 PM - 7:00 PM
      Monday:
      9:00 AM - 10:00 PM
      Tuesday:
      9:00 AM - 10:00 PM
      Wednesday:
      9:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.2 - (127 reviews)
      93
      8
      4
      6
      16
      Read Our 127 Reviews

      Chamber Rating

      Verified Member
      4.2 - (127 reviews)
      93
      8
      4
      6
      16
      › ‹
      • Taylor Morris

        Overall a good place to get a facial. Dont recommend the membership. I signed the forms to get mine cancelled a few weeks ago but got charged for the membership again. Edit: I was refunded for my membership this month, so I am adding some starts to my rating. I appreciate managements response to my complaint.
        Mar 6th, 2024

      • Michelle Casaccio

        10/10 would recommend! The staff are all so friendly and Anthony is a fantastic massage therapist!
        Feb 1st, 2024

      • Caroline Wilson-Smallwood


        Dec 27th, 2023

      • Trisha Tenerelli Raap

        Very good massages here, give you neck heating pad & drink b4 your massage. Only downfall not many massage therapists for evening massages for those who work during the day. Lack of massage therapists here.
        Dec 25th, 2023

      • Traci Rangel

        To be honest, Im really disappointed in this place. I really had high hopes and thought it was going to Good because the receptionist was very nice and the place is well put together . I paid for a 90 minute massage and paid a little extra for it to be deep tissue. The gentleman who did my massage did not do deep tissue. I kept having to tell him if he can apply more pressure and he would for the first minute and then itll go back to a very light massage. I honestly just wanted to get up because I felt like it was just a waste of my time. I told him the spots that I wanted to target, and he mainly only did my shoulders when I explained to him it was my lower back . It was honestly the worst professional massage Ive ever had and Ive been to plenty of professional masseuse. I also paid for a facial. I felt like the girl was just trying to sell me things. I told her that my main concern was the little blackheads around my nose. Clearly she didnt listen to what I said because my nose looks the exact same !!! I came home n pushed them out myself! I dont get to pamper myself often so I was very excited , this was a birthday gift and honestly it was just a waste of my time and money ($250!!) I couldve spent that on something that was worth it!!!!!!!! Thanks for nothing and for ruining my me time n birthday gift!
        Feb 16th, 2024

      Read Our 127 Reviews

      About
      Hand and Stone Massage and Facial Spa

      Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a "massage or facial" into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointment.

      Contact Info

      Questions & Answers

      Q What is the phone number for Hand and Stone Massage and Facial Spa?

      A The phone number for Hand and Stone Massage and Facial Spa is: (331) 218-1160.

      Q Where is Hand and Stone Massage and Facial Spa located?

      A Hand and Stone Massage and Facial Spa is located at 398 Randall Road, South Elgin, IL 60177

      Q What is the internet address for Hand and Stone Massage and Facial Spa?

      A The website (URL) for Hand and Stone Massage and Facial Spa is: http://handandstonesouthelgin.com

      Q How big is Hand and Stone Massage and Facial Spa?

      A Hand and Stone Massage and Facial Spa employs approximately 20+ people.

      Q What days are Hand and Stone Massage and Facial Spa open?

      A Hand and Stone Massage and Facial Spa is open:
      Thursday: 9:00 AM - 10:00 PM
      Friday: 9:00 AM - 10:00 PM
      Saturday: 8:00 AM - 8:00 PM
      Sunday: 7:00 PM - 7:00 PM
      Monday: 9:00 AM - 10:00 PM
      Tuesday: 9:00 AM - 10:00 PM
      Wednesday: 9:00 AM - 10:00 PM

      Q How is Hand and Stone Massage and Facial Spa rated?

      A Hand and Stone Massage and Facial Spa has a 4.2 Star Rating from 127 reviewers.

      Hours

      Thursday:
      9:00 AM - 10:00 PM
      Friday:
      9:00 AM - 10:00 PM
      Saturday:
      8:00 AM - 8:00 PM
      Sunday:
      7:00 PM - 7:00 PM
      Monday:
      9:00 AM - 10:00 PM
      Tuesday:
      9:00 AM - 10:00 PM
      Wednesday:
      9:00 AM - 10:00 PM

      Related Categories

      Ratings and Reviews
      Hand and Stone Massage and Facial Spa

      Overall Rating

      Overall Rating
      ( 127 Reviews )
      93
      8
      4
      6
      16
      Write a Review

      Taylor Morris on Google

      image Overall a good place to get a facial. Dont recommend the membership. I signed the forms to get mine cancelled a few weeks ago but got charged for the membership again.
      Edit: I was refunded for my membership this month, so I am adding some starts to my rating. I appreciate managements response to my complaint.

      Business Response on Google Mar 8th, 2024
      Hi Taylor, we're sorry to hear you would like to cancel your membership. Our membership program is extremely flexible and while we hate to see you go, we can certainly assist you. Please contact the spa directly at (630) 580-1224 or [email protected] so we can help you with this process.

      Michelle Casaccio on Google

      image 10/10 would recommend! The staff are all so friendly and Anthony is a fantastic massage therapist!

      Business Response on Google Jan 18th, 2024
      Hi, we think we have some of the best people here too, Michelle! Thanks again for the great review!

      Caroline Wilson-Smallwood on Google

      image

      Business Response on Google Jan 26th, 2024
      Hi Caroline, we work hard to ensure all of our guests receive the best treatment! Thank you for recognizing our efforts at Hand & Stone South Elgin and for the positive review!

      Trisha Tenerelli Raap on Google

      image Very good massages here, give you neck heating pad & drink b4 your massage. Only downfall not many massage therapists for evening massages for those who work during the day. Lack of massage therapists here.

      Traci Rangel on Google

      image To be honest, Im really disappointed in this place. I really had high hopes and thought it was going to Good because the receptionist was very nice and the place is well put together . I paid for a 90 minute massage and paid a little extra for it to be deep tissue. The gentleman who did my massage did not do deep tissue. I kept having to tell him if he can apply more pressure and he would for the first minute and then itll go back to a very light massage. I honestly just wanted to get up because I felt like it was just a waste of my time. I told him the spots that I wanted to target, and he mainly only did my shoulders when I explained to him it was my lower back . It was honestly the worst professional massage Ive ever had and Ive been to plenty of professional masseuse.
      I also paid for a facial. I felt like the girl was just trying to sell me things. I told her that my main concern was the little blackheads around my nose. Clearly she didnt listen to what I said because my nose looks the exact same !!! I came home n pushed them out myself! I dont get to pamper myself often so I was very excited , this was a birthday gift and honestly it was just a waste of my time and money ($250!!) I couldve spent that on something that was worth it!!!!!!!! Thanks for nothing and for ruining my me time n birthday gift!

      Business Response on Google Feb 20th, 2024
      Hi Traci, thank you for voicing your concerns. We are disappointed to hear about this and would like to have the opportunity to discuss further with you. If you'd be willing, please call or email our manager directly at (630) 580-1224 or [email protected].
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 127 Reviews )
      93
      8
      4
      6
      16

      Write a Review

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