Smith Moblie Locks

Came in because I needed a key fob to be replicated without the programming. Guy did it on the spot without any issue. I don't know if the whole process took 5 minutes. New key fob works with vehicle without issue.
Aug 31st, 2021

I came in with a unique situation; and old front door knob of a type and size no longer manufactured. These guys helped me figure out, based on the parts I had brought in, what sort of knob I could use to replace it so that I wouldn’t have to remake everything custom. They stayed late after officially closing to teach me how to assemble and install it in the door. I didn’t have to hire a locksmith! Very good people to know; they really came through for me. I will definitely use their services again.
Apr 11th, 2021

We love them. Always helpful and priced fair
Apr 23rd, 2020

Many years of quality products and timely service.
Jan 9th, 2020

I came into the store to get a quote about how much it would cost to replace a mailbox key. The man helping me said it would be at least $15 but that he could get me a whole new lock for cheaper. I was all in and I ask if it would helpful to see the mailbox. He said yes. When I returned from my car a different employee took the mailbox and started working on it to try and find a lock that would fit. When he came out he told me the lock was $10 and the service was $10 since he installed it. I obviously was shocked because the first guy said it would be cheaper than just getting a key. I was also surprised because no service charge was listed anywhere in the store, nor did I ask him to install it. I asked if we could negotiate the service fee since I wasn’t notified and the first gentleman told me it would be cheaper than just getting a key. He responded by saying that it wasn’t a conversation with him and that he could take the lock off and just charge me for the lock. While I ended up buying the lock, I definitely installed it myself. This man was very rude and petty. Little did he know, I’m in the process of buying a multi-unit investment property. All the locks need to be replaced and I WILL NOT BE GOING THERE! ! Hope that $10 service charge was really worth it because they could have made a lot more. STAY AWAY if you value customer service.
Nov 21st, 2019