JCPenney

ling c _{on Google}

Nov 13th, 2021

Sign says otherwise from what was at the till, even showed them the signage and refused to honor the price. Poor customer service provided next to the fact that they only had one register opened up for the entire floor when you’re advertising Black Friday prices.

DJ Home Juice _{on Google}

Nov 13th, 2021

Just hanging in there

Roberto Russo _{on Google}

Nov 13th, 2021

JCPenny everything in this store actually expansive and they do have a full racks of product to buy. The sign says 70% sale and they mark them actually not affordable price. It's always busy and can't go right to cashier without waiting in a line.

Philip Abrell _{on Google}

Nov 15th, 2021

Bought a wedding ring for my soon to be wife in the beginning of July. We where getting married in August. They stated that the sizing was going to be done before our date and we will get a call when to come pick it up. Wedding day passes by, still no ring. We chalked it up to our late planning , was not a big deal. Used a cheap substitute in the mean time. September passes and on October we still have not received the ring. We call the store they say there in no ring there and to call customer service. Customer service says to call the store. we end up calling our bank to reverse the charges due to no one giving us an answer on if and when we will receive the ring. I woke up this morning 11/16 and the bank reversed the refund. Called the bank and they stated that JCPenney said we walked out of the store with the product on date of purchase. This is a complete lie. We never left the store with more than a receipt. On top of everything we still don't have the wedding ring we picked out. No one from customer service or the actual store can give me a straight answer on where the ring is. this is a complete waste of time and effort. I refuse to pay for a product I never received.